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On the device list, right-click of LS-2000 to get the device status, trouble shooting, and other items. If the device status is not "active", then run the troubleshooting routine or the driver update routine. -----Original Message----- From: firstname.lastname@example.org [mailto:email@example.com] On Behalf Of Massimo Mezzini Sent: Saturday, May 18, 2002 5:33 AM To: firstname.lastname@example.org Subject: WIN2000 recognizes the LS-2000, NikonScan doesn't Hi; I'm slowly migrating to a new Win2000 machine. Installed the Nikon LS2000 no problem, installed NikonScan 3.1.2 no problem (logged in as administrator for both). But NikonScan now complains that it cannot find any active device, even if I can see the LS-2000 listed in Windows device list, under "imaging devices". Any idea? I searched the Net but I only found some conflicting and dated information. thanks, ciao Massimo - Turn off HTML mail features. Keep quoted material short. Use accurate subject lines. http://www.leben.com/lists for list instructions. - Turn off HTML mail features. Keep quoted material short. Use accurate subject lines. http://www.leben.com/lists for list instructions.