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In a nutshell... I didn't find anyone. I did it myself! (Don't tell the warranty depot... as I suppose I voided my warranty!) I do a lot of framing with both glass and plastic fronts, so I've learned a bit over the years about what works to avoid lint and smearing. Well washed chamois cloth, microfibre cloths, etc. I have half a dozen different anti-static sprays I've tried, most of which leave a residue, but sometimes it is still worth using them and then removing them, as some of the anti-static qualities seem to remain. I've even taken prime lenses apart to clean them on cameras and video systems, photocopiers and other. I don't typically do it for anyone else, because its not what I "do" and it always un-nerves me to have to work on other people's equipment. I have done a few local friend's scanners, if pressed. The biggest pain, really, is finding the darn release clips and screws, which manufacturers hide. Now, admittedly, I have yet to try cleaning one over 600 dpi, so, maybe 1200 or 2400 resolution scanners need surgically clean rooms with filtered air, like chip manufacturers use, I don't know. The few times I have had my stuff fixed locally, it has come back looking a lot worse for wear, and usually NOT repaired or with different problems, so I pretty much stopped using them. I sent my Nikon camera in for a repair estimate, and when I got it back (I refused the estimate) and opened the back, I knew exactly what color carpet their test bench had on it... there were fibers and tufts of the carpet in the shutter, in the baffling, in the film winder... just disgusting. I am so glad I didn't let them open the camera up. Then again, Nikon didn't do a great job on the repair either, my autofocus lenses all misfocus now, and that wasn't why it was sent in to begin with! I've come to the conclusion that some things just shouldn't be repaired. As much as possible, I almost always fight for a factory boxed exchange when I get something that is not functioning within warranty. Repair shops just don't seem to be able to replicate the precision the factory robots and machines and jigs can, even assuming they are competent service people (another if)... Also, the darn manufacturers often do not design their product for being easily repaired. I have no simple answers. Sorry, Art email@example.com wrote: > Art, > > Where and how did you find someone who was able to clean off > the plasticizer haze without getting more dirt on the glass than > was there previously? The Epson Authorized tech that worked on > my new scanner made a mild dust problem into a bad dust-and-Windex-smear > problem. Please let me/us know who and where the competent people > you have used are, for future reference. > > Thanks (and sorry for being so obsessive on this topic; I'm waiting > to receive yet another Epson 2450 as I write). > > - David > - Turn off HTML mail features. Keep quoted material short. Use accurate subject lines. http://www.leben.com/lists for list instructions.