Re: scanning slides

[Arthur Entlich <artistic-1@xxxxxxx>]

David J. L'Hoste wrote:

> Thanks for all of the helpful responses on PhotoShop filters only 
> working in 8-bit. I'm using software only recently downloaded from HP. 
> The software on my old computer (now crashed and buried) never gave me 
> the option to scan in 16-bit mode, I guess.  Anyway, thanks.
> 


The old version of the S10/S20 software did allow for hi-bit scanning, 
but it was hidden.  You had to click on an icon in one of the nested 
folders to get to it.

I imagine the new software might have it as a default. (more below on 
your current problem)


> Another question: This new HP software lets me import the scan directly 
> into PhotoShop, on the first scan only. On the second attempt to import 
> I get two error messages:
> 
> First message:   "There is already a version of  the HP PhotoSmart 
> s10/s20 scanner software running."
> 
> Second message:  "Could not open the TWAIN source. Make sure there is a 
> valid source for your scanner in the TWAIN directory found in the 
> Windows directory."
> 
> Somehow I feel this problem isn't as easy to fix as my last.
> 


It might be an error in the way the TWAIN driver was written by HP, but 
more likely a problem with how you are accessing it.

Try this first:

Do NOT open the HP driver software separately.

Open Photoshop...

When you go into Photoshop, go to File>Import>select TWAIN_32 source, 
and make sure that the menu that comes up indicates you are in the 
HPS10/S20 TWAIN driver, if it does not, it should show that option in 
the list.  Click on it, and click on select.  If it is still showing an 
older version of the TWAIN driver software on that list, you should 
probably delete it (the way you normally uninstall the driver).  If you 
have other scanners (like a flatbed that has a TWAIN driver), it will 
probably also be listed in that list, don't remove anything you are 
still using.

Then, go to File>Import>TWAIN_32 and the HP software should open up

(make sure the Scanner is on and it might need film at the entrance to 
work, I can't recall...)

Do your scan in the HP software, and then do whatever the software 
requires to get the image into Photoshop.

Go back into File>Import>Select TWAIN_32 and make sure it is still 
reading the correct HP driver.

If it has changed, something is messed up, as it should stay there until 
you change it manually.

If the Import Select_32 menu has NOT changed, (that's good!) try to scan 
another image.  You do this by going to the File>Import>Twain_32 menu 
item and the HP software should open up again.

If it gives you error messages, try minimizing Photoshop, and if the HP 
software is still running in the background, see if there is an option 
to have it shut down after it transfers the image to Photoshop (this 
will probably be a check box in a menu, like preferences).  If that's an 
option, do so, and close the HP software down, and try from photoshop 
again (File>Impot>TWAIN_32)...  it should work.

If there is no option to close down the HP software, and it is not 
allowing you a second scan from Photoshop using the method I mentioned 
(File>Import>TWAIN_32) try manually closing down the HP software after 
the image is moved to Photoshop (it will probably be lurking behind 
Photoshop) and see if that works.  If it does, HP needs to fix their 
software to either automatically shut down after the transfer or to work 
when it is recalled in Photoshop.

Art




> Any help will be appreciated.
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