Re: Resolution: Nikon 8000/W2K Major Problems

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Doug:

You were taken. A 6/6 pin firewire cable 1M long for 12.99, 2M long for
14.99 @ TigerDirect
http://www.tigerdirect.com/applications/Category/category_slc.asp?Id=0305

Mike Demyan

----- Original Message -----
From: "Doug Churchill" <doug@dcphoto.com>
To: <scan@leben.com>
Sent: Tuesday, January 29, 2002 8:56 AM
Subject: Re: Resolution: Nikon 8000/W2K Major Problems


> To clarify...
>
> The 1394 cable came with the 8000ED OEM.
>
> I was told by Level II supervisor that if the cable were 'bad out of the
box' they would send a replacement cable.
>
> This issue with the 8000ED not initializing and locking my system had been
going on and documented at Nikon Tech since Day 1.
>
> Since it took 3 months to trace down the problem, Nikon policy says the
1394 cable has to be sent in for 'repair' under normal repair channels. It
took 3 months because the problem <reboot> was so bad that I would leave my
W2K Pro system booted until it locked up or went buggy.
>
> My position was, why are they sweating me for a cable that cost them
probably $5, have my production scheduled put on hold for 2 weeks, after
buying their top of the line film scanner. It's not like I was asking for a
'loaner 8000ED', simply - send me a new 1394, I'll send your defective cable
back. I was able to get the scanner to initialize with the defective cable
by wiggling it.
>
> It irritates me that I had to drop $22 for what will now be an extra 1394
cable. All in all a minor deal really, my 8000ED is working perfectly now.
>
> And yes the 1394 cables can be very expensive, up to $49.99 + $15 handling
(<$100 order), plus shipping (cablesunlimited.com). The 6'6p-6p Firewire (is
this a direct link to hell?) isn't a common cable, after calling every
computer shop, I was lucky to find the 1 available cable here in Chico, CA
(tiny town), at the Univerity book store.
>
>
> DC
>
>
> Doug Churchill Photography
>
> http://www.dcphoto.com
> http://www.dougchurchill.com
> http://www.martialartsphotos.com
> -
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