> Been there doing that, hasn't worked (yet). My scanner has been down since Monday. What I've had success with is a combination of turn scanner off, unplug the firewire cable, cycling the scanner, re-connect... and/or turn scanner off, unplug the firewire cord, wait 7 seconds, re-connect. If that doesn't work after 20 or so tries, uninstall, regsweep, re-install Nikon 3.12, usually after the 3rd or so re-install of 3.12 the scanner is seen. BTW I was told by level 2 tech to always power on and cylce the scanner before boot. > > This sure is one expensive headache. Sounds like a hardware/resource sharing conflict. Have you tried moving the firewire card to another slot? - Turn off HTML mail features. Keep quoted material short. Use accurate subject lines. http://www.leben.com/lists for list instructions.