RE: Graphics card for PC (was: Monitor Choice Poll)

["gary" <gsellani@accesscom.com>]

Let me say it again. The box said the drivers were there. The website said
the drivers were there. Reality was different. Maxtrox never again, not even
if it was free.

I now buy things I suspect don't work (like the Orange Micro Firewire to
SCSI converter) locally just so I can return it. The same with my USB to
serial converter for the notebook. [Keyspan YES, IOGEAR NO]

> -----Original Message-----
> From: owner-scan@leben.com [mailto:owner-scan@leben.com]On Behalf Of
> Chip Louie
> Sent: Monday, November 19, 2001 8:59 PM
> To: scan@leben.com
> Subject: RE: Graphics card for PC (was: Monitor Choice Poll)
>
>
>
> Hi Gary,
>
> Most victims cannot believe that they are at fault though this is usually
> the case.  Did the box say that it supported Open GL and that there were
> Open GL drivers in the box?  Did you even bother to ask the
> mail-order store
> you bought it from about the drivers?  If you had any doubt you
> should have
> made the effort and gone into town and paid a little more money and bought
> it from a dealer that would back up what he sells.  Instead you
> took it upon
> yourself to evaluate the products on the market and bought one (at the
> lowest, discounted price I'm sure), because you thought this product was
> going to do the job.  This my friend is called the assumption of risk.
>
> Your lack of product knowledge has hurt you and while it seems unfair it
> often times happens when you take on the risk by buying from a mail-order
> house without confirming that there are actually working drivers for your
> application.  You may have saved a little money but the price you paid was
> high and all because you didn't want to pack the board up and
> ship it back.
>
> It takes more effort than it seems to make good choices in hardware and
> software.  Next time ask someone who has one and is running your
> applications on it before you jump up and buy one.  Good luck in
> the future
> with your buying decisions.  You are quite welcome for the insults.
>
>
> Regards,
>
> Chip Louie
>
>
>
>
>
> > -----Original Message-----
> > From: owner-scan@leben.com [mailto:owner-scan@leben.com]On Behalf Of
> > gary
> > Sent: Monday, November 19, 2001 6:30 PM
> > To: scan@leben.com
> > Subject: RE: Graphics card for PC (was: Monitor Choice Poll)
> >
> >
> > Again, no drivers in the box, none on the website. I called Matrox (long
> > distance) and the bastards promised me the drivers in a month.
> OK, I am a
> > fool for listening to customer service. I bought the card
> mail-order, so a
> > return is a PITA.
> >
> > Let's say I returned the item after discovering Matrox is a less than
> > ethical company. Wouldn't you say that a company that made you install a
> > product only to discover the driver doesn't do what it should do
> > is a sleazy
> > company, if not criminal. Think of the time you have to waste
> > returning the
> > item (stand in a line or repack, go to UPS, and hope your
> credit card gets
> > credited).
> >
> > Sorry, I refuse to blame the victim (me). I blame the criminal (Matrox).
> > Thanks for the insults.
> >
> >
> > > -----Original Message-----
> > > From: owner-scan@leben.com [mailto:owner-scan@leben.com]On Behalf Of
> > > Chip Louie
> > > Sent: Monday, November 19, 2001 1:04 PM
> > > To: scan@leben.com
> > > Subject: RE: Graphics card for PC (was: Monitor Choice Poll)
> > >
> > >
> > >
> > >
> > > Hey,
> > >
> > > The only thing 100% wrong was that YOU bought a product that
> > > didn't work for
> > > your application.  How were you screwed as you put it?
> > >
> > > Were there Open GL drivers in the box or not?  If they were not
> > in the box
> > > YOU made a mistake and should have returned the product or tried
> > > to get Open
> > > GL drivers for the board.  When YOU could not get Open GL drivers that
> > > worked YOU should have returned the product.  If YOU couldn't
> return the
> > > product then YOU made a mistake because YOU didn't but it from a
> > > dealer that
> > > would back up the products he sells or if YOU didn't figure it
> > out in time
> > > to return the board within the return period YOU made another mistake.
> > >
> > > If there were indeed Open GL drivers in the box and they
> didn't work YOU
> > > should have returned the product or tried to get working Open
> > GL drivers.
> > > If YOU didn't return the product then YOU made the mistake.  If
> > > YOU tried to
> > > get working Open GL drivers and they still didn't work YOU should have
> > > returned the product within the time allowed for returns, if
> YOU didn't
> > > return the product in time YOU made a mistake.
> > >
> > > If YOU kept the card that didn't have drivers for your Open GL
> > > applications
> > > then YOU made a mistake.  If YOU kept the card YOU made a mistake in
> > > judgment and YOU got what you deserved.  All of the purchase
> > > decisions were
> > > made by YOU.  How did Matrox screw You?  What part of this do YOU not
> > > understand?
> > >
> > >
> > > Regards,
> > >
> > > Chip Louie
> > >
> > >
> > >
> > > >
> > > > 100% wrong. Matrox failed to deliver the openGL driver on for my
> > > > card (g200)
> > > > until the next generation card was out. No voodoo, no rumors, no
> > > > ignorance,
> > > > just an out and out screw job by Matrox.
> > > >
> > > > There was no driver to download from the website because Matrox sold
> > > > vaporware. The usenet for that piece of crap card is still on the
> > > > net. Here
> > > > is one of many complaints you can find on the net:
> > > >
> > > > http://groups.google.com/groups?hl=en&selm=37257052.3893845%40enew
> > > > s.newsguy.
> > > > com
> > > >
>
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