Re: my last two cents on how questions should be handled

[Matt Fahrner <Matt.Fahrner@xxxxxxxx>]

I can't argue with your points except to say I think there are times 
it is appropriate to say (nicely) RTFM. You aren't really helping 
anyone if you answer a question that clearly is so facile that the 
user could have *quickly* looked it up themselves. Looking it up is 
often more helpful to the learning process than actually being given 
the answer.

There is a large difference between the question:

    What is the option to RPM to get the list of files in an RPM?

versus:

    When doing a build of an RPM I can't seem to figure
    out why my scriptlets aren't getting pulled in correctly,
    is there a way to debug this?

One shows clear lazyness, the other an honest lack of knowledge.

Right now it doesn't matter if there are a few lazy questions, but if 
the use goes up, these won't seem quite so benign. Again, I'm 
suggesting that this be done *nicely*.

I admit I do find it a little frustrating when someone gives a short 
question like:

     I linked my C program and it core dumped. Why?

It really seems as if they want you to do their work for them...

			- Matt

wo shi ni baba wrote:
> In my opinion, no stupid&useless&flamy satires should be directed to a 
> question no matter how naive the question is.   Give me a break, we all 
> started from a beginner some point in our lives.  
> If you ever think that you are too professional to answer a stupid 
> question, then shut up and let other people answer it, why even bother 
> to waste your valuable time to send some satires to the person(unless 
> you are really bored and have nothing better to do???)
>
> Here's what I think how questions should be handled:
>
> 1.In the case the question is posted to the wrong forum, politely direct 
> the inquirer to the correct forum. 
> 2.In the case the question lacks a title, politely tells the person that 
> he/she should put an appropriate title next time.
>
> 3. in the case the question seems ambiguous, try your best to figure out 
> what the person is asking, or ask the person to rephrase. Do not through 
> any stupid comments out.
>
> I have to restate something I said again for all of you comrades:
>
> Don't make us techines/software engineers look $bad$ than it ALREADY 
> seems.  BE OPEN AND HELPFUL to other people, especially the people who 
> are not technical enough. After all, if he/she is professional enough to 
> read the manuals, he/she can solve all the problems in theory, why do we 
> need a forum then? 
> -jonathan
>
>  
>
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--

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Matt Fahrner                                    2 South Park St.
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