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Re: Convert CentOS 5.6 to RHEL 5.6

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On Wed, Aug 24, 2011 at 1:34 PM, Matty Sarro <msarro@xxxxxxxxx> wrote:
> Oracle linux has been pretty much blacklisted by red hat. That's why a
> number of changes were done to how red hat pushes out kernel patches;
> specifically to stymy their efforts.

( Hmm, now it becomes an Oracle Linux discussion... which is not what
I originally intended. :-P )

So tell me how Redhat is less evil -- isn't opensource supposed to be
no vendor lockin? So if Redhat is doing this, then customers are
locked into RHEL.

A lot of people say that Oracle does not have deep knowledge in Linux,
as Oracle Linux is just a clone of RHEL -- however, Oracle internally
uses Oracle Linux for most its software development. I don't think a
typical environment is much more complex than the ones inside Oracle
(Oracle Linux is used to develop Oracle Database, Fusion Middleware,
Oracle Grid Engine, E-Business Suite and other Oracle Applications on
Oracle Linux -- according to Oracle). Oracle develops its own
enhancements for Oracle Linux as well, not to mention Oracle's own
kernel. I don't believe Oracle engineers calling Redhat support for
technical issues.

And Oracle was able to roll out Oracle Linux 6 a week or 2 after RHEL
6 release, while the wait for CentOS 6 was months long.

I know that many people hate Oracle, but simply saying that Oracle
Linux does not work / not as good / not worth the $ is not fair to
Oracle (or any others, as we know that Redhat wrote around 10% of the
patches in the kernel, 90% of the code was developed by IBM, Intel,
AMD, and even Oracle -- eg. BtrFS, OCFS). Oracle enhances Linux and
uses Linux for Exadata and ExaLogic.

--Chi



> Also, having an issue responded
> to within a week is horrid, especially in an enterprise environment.
> Usually when I am having an issue, I need a resolution FAST.
>
> Don't drink the oracle koolaid. Copy your /home directory and any
> customized files from /etc to a safe place, and then reinstall RHEL.
> The support is worth every cent.
>
> On Wed, Aug 24, 2011 at 12:57 PM,  <m.roth@xxxxxxxxx> wrote:
>> Chi Chan wrote:
>>> On Wed, Aug 24, 2011 at 10:22 AM,  <m.roth@xxxxxxxxx> wrote:
>>>> It is less evil. And going to Oracle Linux means dealing with Oracle
>>>> support... or, lack thereof, and utterly uncoordinated support, for very
>>>> small values of "support".
>>>>
>>>> It took me a *month* to get a box fixed, and that included two weeks
>>>> emailing with an engineer in Chile, and three separate managers "taking
>>>> ownership" of the issue....
>>>
>>> I also know someone who has good experience with Oracle.
>>>
>>> Even the free support on the Oracle Forums (at:
>>> https://forums.oracle.com/forums/forum.jspa?forumID=822 ) is good --
>>> so far I've posted 3 questions, and 3 of them were answered by the
>>> Oracle employees within a week.
>>
>> Um, right. Meanwhile, this box was under warranty, and had hardware
>> issues. And when I complained that the engineer in Chile was being pulled
>> off to respond to other issues, and so sometimes I'd get several emails a
>> day, other times, I'd email results of tests, and it would take him 2-3
>> days to get back to me, I got a new engineer... WHO ONLY WORKED NIGHTS.
>>
>> As a comparison, I had a similar problem with a Dell box, and there was an
>> FE out within two weeks, *and* one manager had "taken ownership", *and*
>> when I had a problem a couple months later with another box, that same
>> manager contacted me. My manager and co-worker have had similar, though
>> not quite as extreme, experiences with Oracle, and we have *no* intention
>> of buying Sun/Oracle ever again.
>>
>>         mark
>>
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