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NTSB SAFETY RECOMMENDATION
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National Transportation Safety Board
Washington, DC 20594
February 23, 2010
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NTSB Safety Recommendations A-10-10 through -34, A-05-1, A-
05-14, and A-07-13 (Reiteration)
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The National Transportation Safety Board recommends that the
Federal Aviation Administration:
Require 14 Code of Federal Regulations Part 121, 135, and
91K operators to review their standard operating procedures
to verify that they are consistent with the flight crew
monitoring techniques described in Advisory Circular (AC)
120-71A, "Standard Operating Procedures for Flight Deck
Crewmembers"; if the procedures are found not to be
consistent, revise the procedures according to the AC
guidance to promote effective monitoring. (A-10-10)
Require that airspeed indicator display systems on all
aircraft certified under 14 Code of Federal Regulations Part
25 and equipped with electronic flight instrument systems
depict a yellow/amber cautionary band above the low-speed
cue or airspeed indicator digits that change from white to
yellow/amber as the airspeed approaches the low-speed cue,
consistent with Advisory Circular 25-11A, "Electronic Flight
Displays." (A-10-11)
For all airplanes engaged in commercial operations under 14
Code of Federal Regulations Parts 121, 135, and 91K, require
the installation of low-airspeed alert systems that provide
pilots with redundant aural and visual warnings of an
impending hazardous low-speed condition. (A-10-12)
(Supersedes Safety Recommendations A-03-53 and -54 and is
classified "Open-Unacceptable Response)
Issue an advisory circular with guidance on leadership
training for upgrading captains at 14 Code of Federal
Regulations Part 121, 135, and 91K operators, including
methods and techniques for effective leadership;
professional standards of conduct; strategies for briefing
and debriefing; reinforcement and correction skills; and
other knowledge, skills, and abilities that are critical for
air carrier operations. (A-10-13)
Require all 14 Code of Federal Regulations Part 121, 135,
and 91K operators to provide a specific course on leadership
training to their upgrading captains that is consistent with
the advisory circular requested in Safety Recommendation A-
10-13. (A-10-14)
Develop, and distribute to all pilots, multimedia guidance
materials on professionalism in aircraft operations that
contain standards of performance for professionalism; best
practices for sterile cockpit adherence; techniques for
assessing and correcting pilot deviations; examples and
scenarios; and a detailed review of accidents involving
breakdowns in sterile cockpit and other procedures,
including this accident. Obtain the input of operators and
air carrier and general aviation pilot groups in the
development and distribution of these guidance materials.
(A-10-15) (Supersedes Safety Recommendation A-07-8)
Require all 14 Code of Federal Regulations Part 121, 135,
and 91K operators to address fatigue risks associated with
commuting, including identifying pilots who commute,
establishing policy and guidance to mitigate fatigue risks
for commuting pilots, using scheduling practices to minimize
opportunities for fatigue in commuting pilots, and
developing or identifying rest facilities for commuting
pilots. (A-10-16)
Require 14 Code of Federal Regulations Part 121, 135, and
91K operators to document and retain electronic and/or paper
records of pilot training and checking events in sufficient
detail so that the carrier and its principal operations
inspector can fully assess a pilot's entire training
performance. (A-10-17)
Require 14 Code of Federal Regulations Part 121, 135, and
91K operators to include the training records requested in
Safety Recommendation A-10-17 as part of the remedial
training program requested in Safety Recommendation A-05-14.
(A-10-18)
Require 14 Code of Federal Regulations Part 121, 135, and
91K operators to provide the training records requested in
Safety Recommendation A-10-17 to hiring employers to fulfill
their requirement under the Pilot Records Improvement Act.
(A-10-19)
Develop a process for verifying, validating, auditing, and
amending pilot training records at 14 Code of Federal
Regulations Part 121, 135, and 91K operators to guarantee
the accuracy and completeness of the records. (A-10-20)
Direct 14 Code of Federal Regulations Part 121, 135, and 91K
operators of airplanes equipped with a reference speeds
switch or similar device to (1) develop procedures to
establish that, during approach and landing, airspeed
reference bugs are always matched to the position of the
switch and (2) implement specific training to ensure that
pilots demonstrate proficiency in this area. (A-10-21)
Require 14 Code of Federal Regulations (CFR) Part 121, 135,
and 91K operators and 14 CFR Part 142 training centers to
develop and conduct training that incorporates stalls that
are fully developed; are unexpected; involve autopilot
disengagement; and include airplane-specific features, such
as a reference speeds switch. (A-10-22)
Require all 14 Code of Federal Regulations Part 121, 135,
and 91K operators of stick pusher-equipped aircraft to
provide their pilots with pusher familiarization simulator
training. (A-10-23) (Supersedes Safety Recommendation A-07-
4)
Define and codify minimum simulator model fidelity
requirements to support an expanded set of stall recovery
training requirements, including recovery from stalls that
are fully developed. These simulator fidelity requirements
should address areas such as required angle-of-attack and
sideslip angle ranges, motion cueing, proof-of-match with
post-stall flight test data, and warnings to indicate when
the simulator flight envelope has been exceeded. (A-10-24)
Identify which airplanes operated under 14 Code of Federal
Regulations Part 121, 135, and 91K are susceptible to
tailplane stalls and then (1) require operators of those
airplanes to provide an appropriate airplane-specific
tailplane stall recovery procedure in their training manuals
and company procedures and (2) direct operators of those
airplanes that are not susceptible to tailplane stalls to
ensure that training and company guidance for the airplanes
explicitly states this lack of susceptibility and contains
no references to tailplane stall recovery procedures. (A-10-
25)
Develop more stringent standards for surveillance of 14 Code
of Federal Regulations (CFR) Part 121 135, and 91K operators
that are experiencing rapid growth, increased complexity of
operations, accidents and/or incidents, or other changes
that warrant increased oversight, including the following:
(1) verify that inspector staffing is adequate to accomplish
the enhanced surveillance that is promulgated by the new
standards, (2) increase staffing for those certificates with
insufficient staffing levels, and (3) augment the inspector
staff with available and airplane-type-qualified inspectors
from all Federal Aviation Administration regions and 14 CFR
Part 142 training centers to provide quality assurance over
the operators' aircrew program designee workforce. (A-10-26)
Require all 14 Code of Federal Regulations Part 121, 135,
and 91K operators to (1) develop and implement flight
operational quality assurance programs that collect
objective flight data, (2) analyze these data and implement
corrective actions to identified systems safety issues, and
(3) share the deidentified aggregate data generated through
these analyses with other interested parties in the aviation
industry through appropriate means. (A-10-27)
Seek specific statutory and/or regulatory authority to
protect data that operators share with the Federal Aviation
Administration as part of any flight operational quality
assurance program. (A-10-28)
Require 14 Code of Federal Regulations Part 121, 135, and
91K operators to (1) routinely download and analyze all
available sources of safety information, as part of their
flight operational quality assurance program, to identify
deviations from established norms and procedures; (2)
provide appropriate protections to ensure the
confidentiality of the deidentified aggregate data; and (3)
ensure that this information is used for safety-related and
not punitive purposes. (A-10-29)
Require 14 Code of Federal Regulations Part 121, 135, and
91K operators to incorporate explicit guidance to pilots,
including checklist reminders as appropriate, prohibiting
the use of personal portable electronic devices on the
flight deck. (A-10-30)
Implement a process to document that all 14 Code of Federal
Regulations Part 121, 135, and 91K operators have taken
appropriate action in response to safety-critical
information transmitted through the safety alert for
operators process or another method. (A-10-31)
Require 14 Code of Federal Regulations Part 121, 135, and
91K operators to revise the methodology for programming
their adverse weather phenomena reporting and forecasting
subsystems so that the subsystem-generated weather document
for each flight contains all pertinent weather information,
including Airmen's Meteorological Information, Significant
Meteorological Information, and other National Weather
Service in-flight weather advisories, and omits weather
information that is no longer valid. (A-10-32)
Require principal operations inspectors of 14 Code of
Federal Regulations Part 121, 135, and 91K operators to
periodically review the weather documents generated for
their carriers to verify that those documents are consistent
with the information requested in Safety Recommendation A-
10-32. (A-10-33)
Update the definitions for reportable icing intensities in
the Aeronautical Information Manual so that the definitions
are consistent with the more detailed intensities defined in
Advisory Circular 91-74A, "Pilot Guide: Flight in Icing
Conditions." (A-10-34)
The National Transportation Safety Board reiterates the
following recommendations to the Federal Aviation
Administration:
Require all Part 121 and 135 air carriers to obtain any
notices of disapproval for flight checks for certificates
and ratings for all pilot applicants and evaluate this
information before making a hiring decision. (A-05-1)
Require all 14 Code of Federal Regulations Part 121 air
carrier operators to establish training programs for flight
crewmembers who have demonstrated performance deficiencies
or experienced failures in the training environment that
would require a review of their whole performance history at
the company and administer additional oversight and training
to ensure that performance deficiencies are addressed and
corrected. (A-05-14)
Require that all pilot training programs be modified to
contain modules that teach and emphasize monitoring skills
and workload management and include opportunities to
practice and demonstrate proficiency in these areas. (A-07-
13)
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http://www.ntsb.gov/Recs/letters/2010/A10_010_034.pdf
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The complete recommendation letter is available on the Web
at the URL indicated above.
The letter is in the Portable Document Format (PDF) and can
be read using the Acrobat Reader 5.0 or later from Adobe
(http://www.adobe.com/prodindex/acrobat/readstep.html).
An archive of recommendation letters is available at
http://www.ntsb.gov/recs/letters/letters.htm.
Electronic versions of letters may or may not include
enclosures; however, related publications, accident
briefs, and aviation accident synopses may be found
on the NTSB website.
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