Kevin Farringer, United States, kernel 3.2.0-32-generic

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Hello, I am new to the group and looking for some help or suggestions. I currently run win xp and Ubuntu 12.04 64 bit on a dual boot machine. I would like to set-up my modem in Ubuntu to use as a TAM with voice mail and back up fax should my all in one die. The problem I have is I do not believe that either of the 2 modems I currently have will actually work in Ubuntu 12.04 64 bit(See attached Modem.txt). From my research both modems would work but only with a 32 bit kernel and or kernel version 2.6 or lower.

I guess my questions are,

 * Is my above statement correct for the 2 modems, They will not work
   in Ubuntu 12.04 64 bit.
 * If they will not work can you recommend one that will.  I would
   prefer an internal or usb modem. But would consider an rs232 as a
   last resort.

Thanks very much for your time and help.

Sincerely
Kevin Farringer
--
 Only plain text email is forwarded by the  Discuss@xxxxxxxxxxxxx List Server,
 as HTML can contain viruses. Use as the email Subject Line:
           YourName, YourCountry  kernel 3.2.0-32-generic 
 With this Subject Line cogent experts will be alerted, and useful case names left in the Archive.
 YourCountry will enable Country specific guidance. Linux experts in YourCountry 
 can be found through: http://www.linux.org/groups/index.html.
They will know your Country's modem code, which may be essential for dialup service.
Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters.
 So in a day, also check the Archived responses at http://www.linmodems.org 
--------------------------  System information ----------------------------
CPU=x86_64,  Ubuntu ,  ALSA_version=1.0.24
Linux version 3.2.0-32-generic (buildd@batsu) (gcc version 4.6.3 (Ubuntu/Linaro 4.6.3-1ubuntu5) ) #51-Ubuntu SMP Wed Sep 26 21:33:09 UTC 2012
 scanModem update of:  2011_08_08

Distrib_ID=Ubuntu
DistribCodeName=precise
AptRepositoryStem=http://us.archive.ubuntu.com/ubuntu/


The dkms driver upgrade utilities are installed,


Some modem drivers can only be used in 32 bit modem on x86_64 systems,
while some others are competent on x86_64 Systems.  Cases are:
1) http://linmodems.technion.ac.il/bigarch/archive-seventh/msg03119.html 
for the snd-hda-intel audio+modem driver. Also applicable to AC97 modem controllers.
In both cases, 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component.
2) For USB modems using the slusb.ko driver. 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component
3) The hsfmodem and hcfpcimodem drivers for Conexant chipsest modes are x86_64 competent.
4) agrsm packages for LSI/AgereSystems softmodems are not competent on x86_64 systems.

 There are no blacklisted modem drivers in /etc/modprobe*  files 

 Potentially useful modem drivers now loaded are:
                  

Attached USB devices are:
 ID 058f:6362 Alcor Micro Corp. Flash Card Reader/Writer
 ID 046d:c52b Logitech, Inc. Unifying Receiver
 ID 044f:d008 ThrustMaster, Inc. 
If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html
A sample report is:  http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html

If a USB modem or cellphone is attached and was not detected, please
provide available information in your request to discuss@xxxxxxxxxxxxx

Candidate PCI devices with modem chips are:
01:08.0 Modem: PCTel Inc HSP MicroModem 56 (rev 02)
High Definition Audio cards can host modem chips.

For candidate card in slot 01:08.0, firmware information and bootup diagnostics are:
 PCI slot	PCI ID		SubsystemID	Name
 ----------	---------	---------	--------------
 01:08.0	134d:7890	122d:0001	Modem: PCTel Inc HSP MicroModem 56 

 Modem interrupt assignment and sharing: 
 16:          0   IO-APIC-fasteoi   uhci_hcd:usb5
 --- Bootup diagnostics for card in PCI slot 01:08.0 ----
[    0.098219] pci 0000:01:08.0: [134d:7890] type 0 class 0x000703
[    0.098230] pci 0000:01:08.0: reg 10: [io  0x7800-0x783f]
[    0.098276] pci 0000:01:08.0: supports D2
[    0.098279] pci 0000:01:08.0: PME# supported from D0 D2 D3hot D3cold
[    0.098282] pci 0000:01:08.0: PME# disabled
[    0.384198] serial 0000:01:08.0: BAR 0: set to [io  0x7800-0x783f] (PCI address [0x7800-0x783f])
[    0.384216] serial 0000:01:08.0: PCI INT A -> Link[APC1] -> GSI 16 (level, low) -> IRQ 16

 The PCI slot 01:08.0 of the modem card may be disabled early in 
 a bootup process,  but then enabled later. If modem drivers load 
 but the  modem is not responsive, read DOCs/Bootup.txt about possible fixes.
 Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
 if help is needed.
 

=== Finished firmware and bootup diagnostics, next deducing cogent software. ===

Predictive  diagnostics for card in bus 01:08.0:
	Modem chipset  detected on
NAME="Modem: PCTel Inc HSP MicroModem 56 "
CLASS=0703
PCIDEV=134d:7890
SUBSYS=122d:0001
IRQ=16
IDENT=PCTEL

 For candidate modem in:  01:08.0
   0703 Modem: PCTel Inc HSP MicroModem 56 
      Primary device ID:  134d:7890
 Support type needed or chipset:	PCTEL
 

    At http://linmodems.technion.ac.il/pctel-linux
 Get the pctel-0.9.7-9-rht-10.tar.gz
 Unpack under Linux with:
    tar zxf pctel*.tar.gz
 and read instuctions therein.
  Read DOCs/Pctel.txt and Modem/DOCs/YourSystem.txt for follow through guidance.

 Writing DOCs/Pctel.txt

 Completed candidate modem analyses.

 The base of the UDEV device file system is: /dev/.udev

 Versions adequately match for the compiler installed: 4.6.3
             and the compiler used in kernel assembly: 4.6

 linux-headers-3.2.0-32-generic resources needed for compiling are not manifestly ready!

 If compiling is necessary packages must be installed, providing:
	 linux-headers-3.2.0-32-generic
Compressed files at: /usr/src/qc-usb.tar.bz2


If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then
Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev
and any of its dependents, under Ubuntu linux-libc-dev

If an alternate ethernet connection is available,
$  apt-get update
$  apt-get -s install linux-kernel-devel
will install needed packages.
For Debian/Ubuntu related distributions, run the following command to display the needed package list:

Otherwise packages have to be found through http://packages.ubuntu.com
Once downloaded and transferred into a Linux partition,
they can be installed alltogether with:
$ sudo dpkg -i *.deb


Checking pppd properties:
	-rwsr-xr-- 1 root dip 325744 Feb  4  2011 /usr/sbin/pppd

In case of an "error 17" "serial loopback" problem, see:
    http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html

To enable dialout without Root permission do:
	$ su - root  (not for Ubuntu)
        sudo chmod a+x /usr/sbin/pppd
or under Ubuntu related Linuxes
	sudo chmod a+x /usr/sbin/pppd

Checking settings of:	/etc/ppp/options
asyncmap 0
noauth
crtscts
lock
hide-password
modem
lcp-echo-interval 30
lcp-echo-failure 4
noipx

In case of a message like:
   Warning: Could not modify /etc/ppp/pap-secrets: Permission denied
see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html

For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/  get faxing.tar.gz
It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port.

Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 eth1
Which can interfere with Browser naviagation.

 Don't worry about the following, it is for experts should trouble shooting be necessary.
==========================================================

 Checking for modem support lines:
 --------------------------------------
     /device/modem symbolic link:   
slmodemd created symbolic link /dev/ttySL0:  
     Within /etc/udev/ files:

     Within /etc/modprobe.conf files:
/etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem
/etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2
/etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2
     Within any ancient /etc/devfs files:

     Within ancient kernel 2.4.n /etc/module.conf files:

--------- end modem support lines --------

 Only plain text email is forwarded by the  Discuss@xxxxxxxxxxxxx List Server,
 as HTML can contain viruses. Use as the email Subject Line:
           YourName, YourCountry  kernel 3.2.0-32-generic 
 With this Subject Line cogent experts will be alerted, and useful case names left in the Archive.
 YourCountry will enable Country specific guidance. Linux experts in YourCountry 
 can be found through: http://www.linux.org/groups/index.html.
They will know your Country's modem code, which may be essential for dialup service.
Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters.
 So in a day, also check the Archived responses at http://www.linmodems.org 
--------------------------  System information ----------------------------
CPU=x86_64,  Ubuntu ,  ALSA_version=1.0.24
Linux version 3.2.0-32-generic (buildd@batsu) (gcc version 4.6.3 (Ubuntu/Linaro 4.6.3-1ubuntu5) ) #51-Ubuntu SMP Wed Sep 26 21:33:09 UTC 2012
 scanModem update of:  2011_08_08

Distrib_ID=Ubuntu
DistribCodeName=precise
AptRepositoryStem=http://us.archive.ubuntu.com/ubuntu/


The dkms driver upgrade utilities are installed,


Some modem drivers can only be used in 32 bit modem on x86_64 systems,
while some others are competent on x86_64 Systems.  Cases are:
1) http://linmodems.technion.ac.il/bigarch/archive-seventh/msg03119.html 
for the snd-hda-intel audio+modem driver. Also applicable to AC97 modem controllers.
In both cases, 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component.
2) For USB modems using the slusb.ko driver. 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component
3) The hsfmodem and hcfpcimodem drivers for Conexant chipsest modes are x86_64 competent.
4) agrsm packages for LSI/AgereSystems softmodems are not competent on x86_64 systems.

 There are no blacklisted modem drivers in /etc/modprobe*  files 

 Potentially useful modem drivers now loaded are:
                  

Attached USB devices are:
 ID 058f:6362 Alcor Micro Corp. Flash Card Reader/Writer
 ID 046d:c52b Logitech, Inc. Unifying Receiver
 ID 044f:d008 ThrustMaster, Inc. 
If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html
A sample report is:  http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html

If a USB modem or cellphone is attached and was not detected, please
provide available information in your request to discuss@xxxxxxxxxxxxx

Candidate PCI devices with modem chips are:
01:08.0 Communication controller: LSI Corporation 56k WinModem (rev 01)
High Definition Audio cards can host modem chips.

For candidate card in slot 01:08.0, firmware information and bootup diagnostics are:
 PCI slot	PCI ID		SubsystemID	Name
 ----------	---------	---------	--------------
 01:08.0	11c1:0442	141b:9300	Communication controller: LSI Corporation 56k WinModem 

 Modem interrupt assignment and sharing: 
 --- Bootup diagnostics for card in PCI slot 01:08.0 ----
[    0.101959] pci 0000:01:08.0: [11c1:0442] type 0 class 0x000780
[    0.101970] pci 0000:01:08.0: reg 10: [mem 0xf2004000-0xf20040ff]
[    0.101977] pci 0000:01:08.0: reg 14: [io  0x7800-0x7807]
[    0.101984] pci 0000:01:08.0: reg 18: [io  0x7c00-0x7cff]
[    0.102020] pci 0000:01:08.0: supports D2
[    0.102022] pci 0000:01:08.0: PME# supported from D2 D3hot D3cold
[    0.102026] pci 0000:01:08.0: PME# disabled

 The PCI slot 01:08.0 of the modem card may be disabled early in 
 a bootup process,  but then enabled later. If modem drivers load 
 but the  modem is not responsive, read DOCs/Bootup.txt about possible fixes.
 Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
 if help is needed.
 

=== Finished firmware and bootup diagnostics, next deducing cogent software. ===

Predictive  diagnostics for card in bus 01:08.0:
	Modem chipset  detected on
NAME="Communication controller: LSI Corporation 56k WinModem "
CLASS=0780
PCIDEV=11c1:0442
SUBSYS=141b:9300
IRQ=10
IDENT=Agere.DSP

 For candidate modem in:  01:08.0
   0780 Communication controller: LSI Corporation 56k WinModem 
      Primary device ID:  11c1:0442
 Support type needed or chipset:	Agere.DSP
 


 The modem has a Lucent/Agere/LSI Mars or Apollo DSP (digital signal processing) chipset. 
Support packages for 2.6.n kernels are at:
 http://linmodems.technion.ac.il/packages/ltmodem/kernel-2.6/martian/ 
 http://packages.debian.org/sid/martian-modem-source/
Always use the most update for kernels after 2.6.20, currently martian-full-20080625.tar.gz
For kernels 2.6.20 and less, usr martian-full-20080407.tar.gz.
There are corresponding packages for the Ubuntu distribution:
martian-modem - ltmodem alternative driver providing support for Agere WinModem
martian-modem-source - Source for the martian-modem driver

 See DOCs/AgereDSP.txt for Details.

 At http://linmodems.technion.ac.il/packages/ltmodem/kernel-2.6/martian/ get the martian-full-20080625.tar.gz and follow Readme-NOW.html
 0x0442 -- Mars 2 - data/fax/tam only
-------------- end Agere Systems section -------------------

 Completed candidate modem analyses.

 The base of the UDEV device file system is: /dev/.udev

 Versions adequately match for the compiler installed: 4.6.3
             and the compiler used in kernel assembly: 4.6

 linux-headers-3.2.0-32-generic resources needed for compiling are not manifestly ready!

 If compiling is necessary packages must be installed, providing:
	 linux-headers-3.2.0-32-generic
Compressed files at: /usr/src/qc-usb.tar.bz2


If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then
Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev
and any of its dependents, under Ubuntu linux-libc-dev

If an alternate ethernet connection is available,
$  apt-get update
$  apt-get -s install linux-kernel-devel
will install needed packages.
For Debian/Ubuntu related distributions, run the following command to display the needed package list:

Otherwise packages have to be found through http://packages.ubuntu.com
Once downloaded and transferred into a Linux partition,
they can be installed alltogether with:
$ sudo dpkg -i *.deb


Checking pppd properties:
	-rwsr-xr-- 1 root dip 325744 Feb  4  2011 /usr/sbin/pppd

In case of an "error 17" "serial loopback" problem, see:
    http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html

To enable dialout without Root permission do:
	$ su - root  (not for Ubuntu)
        sudo chmod a+x /usr/sbin/pppd
or under Ubuntu related Linuxes
	sudo chmod a+x /usr/sbin/pppd

Checking settings of:	/etc/ppp/options
asyncmap 0
noauth
crtscts
lock
hide-password
modem
lcp-echo-interval 30
lcp-echo-failure 4
noipx

In case of a message like:
   Warning: Could not modify /etc/ppp/pap-secrets: Permission denied
see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html

For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/  get faxing.tar.gz
It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port.

Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 eth1
Which can interfere with Browser naviagation.

 Don't worry about the following, it is for experts should trouble shooting be necessary.
==========================================================

 Checking for modem support lines:
 --------------------------------------
     /device/modem symbolic link:   
slmodemd created symbolic link /dev/ttySL0:  
     Within /etc/udev/ files:

     Within /etc/modprobe.conf files:
/etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem
/etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2
/etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2
     Within any ancient /etc/devfs files:

     Within ancient kernel 2.4.n /etc/module.conf files:

--------- end modem support lines --------


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