Re: Modem not identified

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Hi, Antonio,

I do not have a windows os installed.

Please do explain clearly as I have not clearly understood.

Prity

On Wed, Sep 28, 2011 at 6:46 PM, Antonio Olivares
<olivares14031@xxxxxxxxx> wrote:
> Prity,
>
> If you can boot into Windows (if available), could you please run the
> test/diagnostics
>
> If an alternative boot into Microsoft windows can be done, do mouse
> clicks on:
>   Start > Settings > Control Panel > Classical View (for Window XP) > System
>> Hardware > Device Manager > Modems > Click on the + > Modem. Double click to
> expand the graphic. Manufacturer information may be displayed. For example, CXT
> stands for Conexant. Click the Diagnostics Tab. Record any hardware ID or vendor
> and device information. From the Driver Details TAB, copy out the
> VENdor and DEVice information.
> Next do the Query Modem and record the ATI specifications displayed such as:
>    ATI3 - Agere SoftModem Version 2.1.22
>    ATI5 - 2.1.22, AMR Intel MB, AC97 ID:SIL REV:0x27
> Try to identify the modem setup file, with name perhaps MODEM.INF.
> If may contain chipset Vendor informaton.
>
> Both your modems return IRQ problems, and scanModem has not output
> more information, try to follow advice provided here in last sections
>
> Candidate PCI devices with modem chips are:
> 00:03.0 Communication controller: Intel Corporation Mobile 4 Series
> Chipset MEI Controller (rev 07)
> 00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio
> Controller (rev 03)
> High Definition Audio cards can host modem chips.
>
> For candidate card in slot 00:03.0, firmware information and bootup
> diagnostics are:
>  PCI slot       PCI ID          SubsystemID     Name
>  ----------     ---------       ---------       --------------
>  00:03.0        8086:2a44       17aa:20e6       Communication controller: Intel
> Corporation Mobile 4 Series Chipset MEI Controller
>
>  Modem interrupt assignment and sharing:
>  --- Bootup diagnostics for card in PCI slot 00:03.0 ----
> [    0.221432] pci 0000:00:03.0: reg 10 64bit mmio: [0xfc225800-0xfc22580f]
> [    0.221464] pci 0000:00:03.0: PME# supported from D0 D3hot D3cold
> [    0.221467] pci 0000:00:03.0: PME# disabled
> [    0.224923] pci 0000:03:00.0: reg 10 64bit mmio: [0xf4300000-0xf4301fff]
> [    0.225048] pci 0000:03:00.0: PME# supported from D0 D3hot D3cold
> [    0.225059] pci 0000:03:00.0: PME# disabled
> [   22.315569] iwlagn 0000:03:00.0: PCI INT A -> GSI 17 (level, low) -> IRQ 17
> [   22.315599] iwlagn 0000:03:00.0: setting latency timer to 64
> [   22.315652] iwlagn 0000:03:00.0: Detected Intel Wireless WiFi Link
> 5100AGN REV=0x54
> [   22.368721] iwlagn 0000:03:00.0: Tunable channels: 13 802.11bg, 24
> 802.11a channels
> [   22.368804] iwlagn 0000:03:00.0: irq 31 for MSI/MSI-X
> [   22.660567] iwlagn 0000:03:00.0: firmware: requesting iwlwifi-5000-2.ucode
> [   22.772581] iwlagn 0000:03:00.0: loaded firmware version 8.24.2.12
> [  265.221611] iwlagn 0000:03:00.0: iwl_tx_agg_start on ra =
> 08:76:ff:3f:bf:2c tid = 0
> [ 1729.092274] iwlagn 0000:03:00.0: iwl_tx_agg_start on ra =
> 08:76:ff:3f:bf:2c tid = 6
>
>  The PCI slot 00:03.0 of the modem card may be disabled early in
>  a bootup process,  but then enabled later. If modem drivers load
>  but the  modem is not responsive, read DOCs/Bootup.txt about possible fixes.
>  Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
>  if help is needed.
>
>
> For candidate card in slot 00:1b.0, firmware information and bootup
> diagnostics are:
>  PCI slot       PCI ID          SubsystemID     Name
>  ----------     ---------       ---------       --------------
>  00:1b.0        8086:293e       17aa:20f2       Audio device: Intel Corporation 82801I
>
>  Modem interrupt assignment and sharing:
>  17:        152        692   IO-APIC-fasteoi   uhci_hcd:usb7,
> ohci1394, HDA Intel
>  --- Bootup diagnostics for card in PCI slot 00:1b.0 ----
> [    0.222108] pci 0000:00:1b.0: reg 10 64bit mmio: [0xfc020000-0xfc023fff]
> [    0.222168] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold
> [    0.222172] pci 0000:00:1b.0: PME# disabled
> [   23.363348] HDA Intel 0000:00:1b.0: PCI INT B -> GSI 17 (level,
> low) -> IRQ 17
> [   23.363369] HDA Intel 0000:00:1b.0: setting latency timer to 64
> [   23.440262] input: HDA Intel Headphone as
> /devices/pci0000:00/0000:00:1b.0/sound/card0/input8
> [   23.440414] input: HDA Intel Mic as
> /devices/pci0000:00/0000:00:1b.0/sound/card0/input9
> [   23.440599] input: HDA Intel Mic as
> /devices/pci0000:00/0000:00:1b.0/sound/card0/input10
> [   23.440762] input: HDA Intel Headphone as
> /devices/pci0000:00/0000:00:1b.0/sound/card0/input11
>
>  The PCI slot 00:1b.0 of the modem card may be disabled early in
>  a bootup process,  but then enabled later. If modem drivers load
>  but the  modem is not responsive, read DOCs/Bootup.txt about possible fixes.
>  Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
>  if help is needed.
>
> Regards,
>
> Antonio
>
> Regards,
>
>
> Antonio
>
> On Wed, Sep 28, 2011 at 10:26 AM, Prity Ladsaria Roy <pritywiz@xxxxxxxxx> wrote:
>> Hi,
>>
>> Please find the ModemData.txt file created by scanModem.
>>
>> I cannot get my modem working.
>>
>> Prity
>>
>



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