Motorola SM56 - Ubuntu 11.04
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I'm trying to make my Motorola SM56 data/fax modem work on ubuntu 11.04, it would be greatly appreciated if I could receive instructions/directions on where I can get the proper driver and what are the procedures. Thank you very much in advance, your help is greatly appreciated.
Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry kernel 2.6.38-8-generic With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Linux experts in YourCountry can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=i686, Ubuntu , ALSA_version=1.0.23 Linux version 2.6.38-8-generic (buildd@vernadsky) (gcc version 4.5.2 (Ubuntu/Linaro 4.5.2-8ubuntu3) ) #42-Ubuntu SMP Mon Apr 11 03:31:50 UTC 2011 scanModem update of: 2011_08_08 Distrib_ID=Ubuntu DistribCodeName=natty AptRepositoryStem=http://br.archive.ubuntu.com/ubuntu/ Presently install your Linux Distributions dkms package. It provides for automated driver updates, following upgrade of your kernel. For details see http://linux.dell.com/projects.shtml#dkms There are no blacklisted modem drivers in /etc/modprobe* files Potentially useful modem drivers now loaded are: snd_hda_intel slamr slamrTest= Attached USB devices are: ID 054c:01bd Sony Corp. MRW62E Multi-Card Reader/Writer If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html If a USB modem or cellphone is attached and was not detected, please provide available information in your request to discuss@xxxxxxxxxxxxx Candidate PCI devices with modem chips are: 04:04.0 Modem: Motorola SM56 Data Fax Modem (rev 04) 02:00.1 Audio device: ATI Technologies Inc RV710/730 80:01.0 Audio device: VIA Technologies, Inc. VT1708/A [Azalia HDAC] (VIA High Definition Audio Controller) (rev 10) High Definition Audio cards can host modem chips. For candidate card in slot 04:04.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 04:04.0 1057:3052 1057:3020 Modem: Motorola SM56 Data Fax Modem Modem interrupt assignment and sharing: 18: 70540 0 IO-APIC-fasteoi SL1900 --- Bootup diagnostics for card in PCI slot 04:04.0 ---- [ 0.224112] pci 0000:04:04.0: [1057:3052] type 0 class 0x000703 [ 0.224134] pci 0000:04:04.0: reg 10: [mem 0xdfdff000-0xdfdfffff] [ 0.224146] pci 0000:04:04.0: reg 14: [io 0xbc00-0xbcff] [ 0.224221] pci 0000:04:04.0: PME# supported from D0 D3hot D3cold [ 0.224226] pci 0000:04:04.0: PME# disabled [ 0.801206] serial 0000:04:04.0: PCI INT A -> GSI 18 (level, low) -> IRQ 18 [ 0.801214] serial 0000:04:04.0: PCI INT A disabled [ 12.922900] slamr 0000:04:04.0: PCI INT A -> GSI 18 (level, low) -> IRQ 18 The PCI slot 04:04.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. For candidate card in slot 02:00.1, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 02:00.1 1002:aa38 1682:aa38 Audio device: ATI Technologies Inc RV710/730 Modem interrupt assignment and sharing: 0: 41 0 IO-APIC-edge timer --- Bootup diagnostics for card in PCI slot 02:00.1 ---- [ 0.219127] pci 0000:02:00.1: [1002:aa38] type 0 class 0x000403 [ 0.219147] pci 0000:02:00.1: reg 10: [mem 0xdfefc000-0xdfefffff 64bit] [ 0.219221] pci 0000:02:00.1: supports D1 D2 [ 13.905794] HDA Intel 0000:02:00.1: PCI INT B -> GSI 25 (level, low) -> IRQ 25 [ 13.905871] HDA Intel 0000:02:00.1: setting latency timer to 64 [ 13.905885] HDA Intel 0000:02:00.1: PCI: Disallowing DAC for device For candidate card in slot 80:01.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 80:01.0 1106:3288 1043:81b3 Audio device: VIA Technologies, Inc. VT1708/A [Azalia HDAC] Modem interrupt assignment and sharing: 17: 1480 0 IO-APIC-fasteoi hda_intel --- Bootup diagnostics for card in PCI slot 80:01.0 ---- [ 0.258317] pci 0000:80:01.0: [1106:3288] type 0 class 0x000403 [ 0.258339] pci 0000:80:01.0: reg 10: [mem 0xbfffc000-0xbfffffff 64bit] [ 0.258418] pci 0000:80:01.0: PME# supported from D0 D3hot D3cold [ 0.258422] pci 0000:80:01.0: PME# disabled [ 13.934026] HDA Intel 0000:80:01.0: PCI INT A -> GSI 17 (level, low) -> IRQ 17 [ 13.934106] HDA Intel 0000:80:01.0: setting latency timer to 64 [ 13.934111] HDA Intel 0000:80:01.0: PCI: Disallowing DAC for device The PCI slot 80:01.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 04:04.0: Modem chipset detected on NAME="Modem: Motorola SM56 Data Fax Modem " CLASS=0703 PCIDEV=1057:3052 SUBSYS=1057:3020 IRQ=18 HDA2=02:00.1 HDA2=80:01.0 IDENT=slamr For candidate modem in: 04:04.0 0703 Modem: Motorola SM56 Data Fax Modem Primary device ID: 1057:3052 Support type needed or chipset: slamr 1057:3052 has a Motorola chipset, poorly supported by Motorola itself However Zello discovered that drivers written to support Smartlink modems do support the 1057:3052 chipset!! It sufficed to add 1057:3052 to the list of modem cards recognized by the Smartlink slamr driver. There is a ungrab-winmodem driver used in conjunction with slamr, which must have 1057:3052 similarly added. See messages from Zello: http://linmodems.technion.ac.il/bigarch/archive-seventh/msg00846.html http://linmodems.technion.ac.il/bigarch/archive-seventh/msg00848.html and Alvaro Aguirre about the ungrab-winmodem fix: http://linmodems.technion.ac.il/bigarch/archive-seventh/msg00990.html For general guidance on ungrab-winmodem + slamr usage, read the DOCs/Smartlink.txt There is a package sl-modem-source providing a source code the modem driver , If can be searched for at http://pacakge.ubuntu.com. After downloading install under Linux with: $ sudo dpkg -i sl*.deb It is preferable to install the dkms package first. With DKMS support installed, driver updates with kernel updates will be automatically done. The modem is supported by the Smartlink plus the slmodemd helper utility. Read the DOCs/Smartlink.txt and Modem/DOCs/YourSystem.txt for follow through guidance. For 2.6.38-8-generic compiling drivers is necessary. As of October 2007 the current packages at http://linmodems.technion.ac.il/packages/smartlink/ are the ungrab-winmodem-20070505.tar.gz and slmodem-2.9.11-20080126.tar.gz Writing DOCs/Smartlink.txt ============ end Smartlink section ===================== Predictive diagnostics for card in bus 02:00.1: Modem chipset not detected on NAME="Audio device: ATI Technologies Inc RV710/730" CLASS=0403 PCIDEV=1002:aa38 SUBSYS=1682:aa38 For candidate modem in: 02:00.1 0403 Audio device: ATI Technologies Inc RV710/730 Primary device ID: 1002:aa38 Support type needed or chipset: Predictive diagnostics for card in bus 80:01.0: Modem chipset not detected on NAME="Audio device: VIA Technologies, Inc. VT1708/A [Azalia HDAC] " CLASS=0403 PCIDEV=1106:3288 SUBSYS=1043:81b3 IRQ=17 For candidate modem in: 80:01.0 0403 Audio device: VIA Technologies, Inc. VT1708/A [Azalia HDAC] Primary device ID: 1106:3288 Support type needed or chipset: Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.5.2 and the compiler used in kernel assembly: 4.5.2 Minimal compiling resources appear complete: make utility - /usr/bin/make Compiler version 4.5 linuc_headers base folder /lib/modules/2.6.38-8-generic/build However some compilations and executable functions may need additional files, in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ . For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default. Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions. In not included on your install CD, search for them at http://packages.ubuntu.com or comparable Repository for other Linux distros. When compiling ALSA drivers, the utility "patch" will also be needed. If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking pppd properties: -rwsr-xr-- 1 root dip 273272 2011-02-04 06:43 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) sudo chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes sudo chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ get faxing.tar.gz It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port. Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 Which can interfere with Browser naviagation. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: /etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2 /etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------