modem help

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Hello, I'm having problem getting my modem to be recognized. I have an Agree Systems HDA modem. I'm using Ubuntu 10.10, could somebody please help?

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           YourName, YourCountry  kernel 2.6.35-25-generic 
 With this Subject Line cogent experts will be alerted, and useful case names left in the Archive.
 YourCountry will enable Country specific guidance. Linux experts in YourCountry 
 can be found through: http://www.linux.org/groups/index.html.
They will know your Country's modem code, which may be essential for dialup service.
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 So in a day, also check the Archived responses at http://www.linmodems.org 
--------------------------  System information ----------------------------
CPU=x86_64,  Ubuntu ,  ALSA_version=1.0.23
Linux version 2.6.35-25-generic (buildd@crested) (gcc version 4.4.5 (Ubuntu/Linaro 4.4.4-14ubuntu5) ) #44-Ubuntu SMP Fri Jan 21 17:40:44 UTC 2011
 scanModem update of:  2011_02_04

Distrib_ID=Ubuntu
DistribCodeName=maverick
AptRepositoryStem=http://us.archive.ubuntu.com/ubuntu/


The dkms driver upgrade utilities are installed,


Some modem drivers can only be used in 32 bit modem on x86_64 systems,
while some others are competent on x86_64 Systems.  Cases are:
1) http://linmodems.technion.ac.il/bigarch/archive-seventh/msg03119.html 
for the snd-hda-intel audio+modem driver. Also applicable to AC97 modem controllers.
In both cases, 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component.
2) For USB modems using the slusb.ko driver. 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component
3) The hsfmodem and hcfpcimodem drivers for Conexant chipsest modes are x86_64 competent.
4) agrsm packages for LSI/AgereSystems softmodems are not competent on x86_64 systems.

 There are no blacklisted modem drivers in /etc/modprobe*  files 

 Potentially useful modem drivers now loaded are:
       snd_hda_intel           

Attached USB devices are:
 ID 178a:0002  
 ID 413c:2003 Dell Computer Corp. Keyboard
 ID 0bc2:2100 Seagate RSS LLC 
 ID 04b8:0838 Seiko Epson Corp. CX7300/CX7400/DX7400
 ID 5986:0143 Acer, Inc 
 ID 0424:2507 Standard Microsystems Corp. 
If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html
A sample report is:  http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html

If a USB modem or cellphone is attached and was not detected, please
provide available information in your request to discuss@xxxxxxxxxxxxx

Candidate PCI devices with modem chips are:
00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio Controller (rev 03)
01:00.1 Audio device: ATI Technologies Inc RV710/730
High Definition Audio cards can host modem chips.

For candidate card in slot 00:1b.0, firmware information and bootup diagnostics are:
 PCI slot	PCI ID		SubsystemID	Name
 ----------	---------	---------	--------------
 00:1b.0	8086:293e	103c:3624	Audio device: Intel Corporation 82801I 

 Modem interrupt assignment and sharing: 
 49:       1523        704        290        290   PCI-MSI-edge      hda_intel
 --- Bootup diagnostics for card in PCI slot 00:1b.0 ----
[    0.837378] pci 0000:00:1b.0: reg 10: [mem 0xda100000-0xda103fff 64bit]
[    0.837436] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold
[    0.837441] pci 0000:00:1b.0: PME# disabled
[   21.802563] HDA Intel 0000:00:1b.0: PCI INT A -> GSI 22 (level, low) -> IRQ 22
[   21.802644] HDA Intel 0000:00:1b.0: irq 49 for MSI/MSI-X
[   21.802674] HDA Intel 0000:00:1b.0: setting latency timer to 64
[   21.941574] input: HDA Intel Mic at Ext Front Jack as /devices/pci0000:00/0000:00:1b.0/sound/card0/input12
[   21.941675] input: HDA Intel Line Out at Ext Front Jack as /devices/pci0000:00/0000:00:1b.0/sound/card0/input13

 The PCI slot 00:1b.0 of the modem card may be disabled early in 
 a bootup process,  but then enabled later. If modem drivers load 
 but the  modem is not responsive, read DOCs/Bootup.txt about possible fixes.
 Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
 if help is needed.
 

For candidate card in slot 01:00.1, firmware information and bootup diagnostics are:
 PCI slot	PCI ID		SubsystemID	Name
 ----------	---------	---------	--------------
 01:00.1	1002:aa38	103c:3624	Audio device: ATI Technologies Inc RV710/730

 Modem interrupt assignment and sharing: 
 50:         23         23         18         16   PCI-MSI-edge      hda_intel
 --- Bootup diagnostics for card in PCI slot 01:00.1 ----
[    0.839096] pci 0000:01:00.1: reg 10: [mem 0xda010000-0xda013fff]
[    0.839162] pci 0000:01:00.1: supports D1 D2
[   21.941989] HDA Intel 0000:01:00.1: PCI INT B -> GSI 17 (level, low) -> IRQ 17
[   21.942128] HDA Intel 0000:01:00.1: irq 50 for MSI/MSI-X
[   21.942159] HDA Intel 0000:01:00.1: setting latency timer to 64


===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== 
The ALSA packages provide audio support and also drivers for some modems.
ALSA diagnostics are written during bootup to /proc/asound/ folders.

The modem cards detected by "aplay -l"  are: None


The /proc/asound/pcm file reports:
-----------------------
00-00: STAC92xx Analog : STAC92xx Analog : playback 1 : capture 1
00-01: STAC92xx Digital : STAC92xx Digital : playback 1
01-03: ATI HDMI : ATI HDMI : playback 1

about /proc/asound/cards:
------------------------
 0 [Intel          ]: HDA-Intel - HDA Intel
                      HDA Intel at 0xda100000 irq 49
 1 [HDMI           ]: HDA-Intel - HDA ATI HDMI
                      HDA ATI HDMI at 0xda010000 irq 50

 PCI slot 00:1b.0
01:00.1 has a High Definition Audio Card
 The drivers are in the kernel modules tree at:
 /lib/modules/2.6.35-22-generic/kernel/sound/pci/hda/snd-hda-intel.ko
/lib/modules/2.6.35-25-generic/kernel/sound/pci/hda/snd-hda-intel.ko
 New HDA card type: 
    01:00.1 Audio device: ATI Technologies Inc RV710/730
    01:00.1 0403: 1002:aa38

 The modem codec file for the HDA card is: /proc/asound/card0/codec#1
--------------------------------------------------------
Codec: LSI ID 1040
Address: 1
Function Id: 0x2
Vendor Id: 0x11c11040
Subsystem Id: 0x103c137e
Revision Id: 0x100200
Modem Function Group: 0x1

 The audio card hosts a softmodem chip:  0x11c11040

The softmodem chip 11c11040 is hosted on the Subsytem of the High Definition Audio card,
and is supported by the AgereSystems/LSI driver pair agrmodem + agrserial, which is provided by 
the most current package agrsm-11c11040-version at http://linmodems.technion.ac.il/packages/ltmodem/11c11040/ 

If not a Conexant modem, the driver agrsm with its dependent drivers:

----------
provide audio + modem support with the modem chip residing on the subsystem.
Any particular card can host any one of several soft modem chips. 

=== Finished firmware and bootup diagnostics, next deducing cogent software. ===

Predictive  diagnostics for card in bus 00:1b.0:
	Modem chipset  detected on
NAME="Audio device: Intel Corporation 82801I "
CLASS=0403
PCIDEV=8086:293e
SUBSYS=103c:3624
IRQ=49
HDA2=00:1b.0
SOFT=8086:293e.HDA
HDA2=01:00.1
SOFT=8086:293e.HDA
HDAchipVendorID=11c1
CHIP=0x11c11040
IDENT=agrsm
Driver=agrsm
package=agrsm-11c11040

 For candidate modem in:  00:1b.0
   0403 Audio device: Intel Corporation 82801I 
      Primary device ID:  8086:293e
    Subsystem PCI_id  103c:3624 
    Softmodem codec or chipset from diagnostics: 0x11c11040
                               from    Archives: 
                        The HDA card softmodem chip is 0x11c11040
      

Support type needed or chipset:	agrsm


      
 There is no agrsm software support for x86_64 systems, through the modem may be 
 supported on Intel/i386 installations, which do more slowly servce x86_64 processors.
 

The AgereSystems/LSI agrsm code supports compiling of a agrmodem + agrserial driver pair.
There are a few different chipsets which use this driver pair, but they use different code resources:
Chipsets			KV*	PackageNames (most current as of November 2009)
----------------------------------------------------------------------------------------------
11c1:048c and 11c1:048f         2.6.29	agrsm048pci-2.1.60_20100108_i386.deb or agrsm048pci-2.1.60_20100108.tar.gz
11c1:0620                       2.6.31  agrsm06pci-2.1.80_20100106_i386.deb or agrsm06pci-2.1.80~20100106.tar.gz !!
11c11040 (on HDA audio cards)   2.6.31  agrsm-11c11040_20091225_i386.deb or agrsm-11c11040-2.1.80~20091225.tar.bz2  !!
   All available at: http://linmodems.technion.ac.il/packages/ltmodem/11c11040/   
Additionally there are;
automation & testing                    agrsm-tools_0.0.1_all.deb or agrsm-tools-0.0.1-2.noarch.rpm
General background                      agrsm_howto.txt 
------------------------------------------------------------------------------------------------
* KV == latest kernel release with a reported success 
!! Latest update with major credit to  Nikolay Zhuravlev
   But see conflict issue: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg02753.html 
   For the 11c11040 chip with kernels 2.6.31 and later a change in a modules loading settingmay be necessary.
   Within the file /etc/modprobe.d/alsa-base.conf  (or equivalent for your Distro), change the phrase:
      options snd-hda-intel power_save=10
   to:
      options snd-hda-intel power_save=0
   or the agrsm drivers will not function. For Ubuntu related systems this can be done with:
   $ sudo gedit /etc/modprobe.d/alsa-base.conf

Report from  Bjorn Wielens:
Please note- trying to load the modules on a OpenSuSE 11.2 system gives
 an error about the module_version symbol. Using:
# modprobe --force agrmodem
# modprobe --force agrserial 
is necessary to load the drivers, and does not appear to cause ill effects.


All of the above packages are dkms competent.  This means that if your Linux distros dkms package
is previously installed, if provides for future updates matching forthcoming kernels.

-------------- end Agere Systems section -------------------


Predictive  diagnostics for card in bus 01:00.1:
	Modem chipset not detected on
NAME="Audio device: ATI Technologies Inc RV710/730"
CLASS=0403
PCIDEV=1002:aa38
SUBSYS=103c:3624
IRQ=50

 For candidate modem in:  01:00.1
   0403 Audio device: ATI Technologies Inc RV710/730
      Primary device ID:  1002:aa38
 Support type needed or chipset:	
 

 Completed candidate modem analyses.

 The base of the UDEV device file system is: /dev/.udev

 Versions adequately match for the compiler installed: 4.4.5
             and the compiler used in kernel assembly: 4.4.5

 linux-headers-2.6.35-25-generic resources needed for compiling are not manifestly ready!

 If compiling is necessary packages must be installed, providing:
	 linux-headers-2.6.35-25-generic


If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then
Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev
and any of its dependents, under Ubuntu linux-libc-dev

If an alternate ethernet connection is available,
$  apt-get update
$  apt-get -s install linux-kernel-devel
will install needed packages.
For Debian/Ubuntu related distributions, run the following command to display the needed package list:

Otherwise packages have to be found through http://packages.ubuntu.com
Once downloaded and transferred into a Linux partition,
they can be installed alltogether with:
$ sudo dpkg -i *.deb


Checking pppd properties:
	-rwsr-xr-- 1 root dip 321592 2010-07-09 16:10 /usr/sbin/pppd

In case of an "error 17" "serial loopback" problem, see:
    http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html

To enable dialout without Root permission do:
	$ su - root  (not for Ubuntu)
        sudo chmod a+x /usr/sbin/pppd
or under Ubuntu related Linuxes
	sudo chmod a+x /usr/sbin/pppd

Checking settings of:	/etc/ppp/options
asyncmap 0
noauth
crtscts
lock
hide-password
modem
proxyarp
lcp-echo-interval 30
lcp-echo-failure 4
noipx

In case of a message like:
   Warning: Could not modify /etc/ppp/pap-secrets: Permission denied
see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html

For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/  get faxing.tar.gz
It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port.

Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 wlan0
Which can interfere with Browser naviagation.

 Don't worry about the following, it is for experts should trouble shooting be necessary.
==========================================================

 Checking for modem support lines:
 --------------------------------------
     /device/modem symbolic link:   
slmodemd created symbolic link /dev/ttySL0:  
     Within /etc/udev/ files:

     Within /etc/modprobe.conf files:
/etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2
/etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2
/etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem
     Within any ancient /etc/devfs files:

     Within ancient kernel 2.4.n /etc/module.conf files:

--------- end modem support lines --------


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