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Re: Inaccessible emails



I look forward to the day when he switches back to thunderbird and be 
able to fix the problem.

Puthick

Joseph Brennan wrote:
> Outlook is known to have the same problem with large mailboxes.
> Large as in many messages, not bytes.
>
> Recommend keeping inbox under 15,000 messages, so the client can
> maintain its local index file without corruption.  He may ignore you,
> and when he gets tired of the failures then he will change.
>
> It's not a cyrus problem. Cyrus's capacity exceeds that of all the
> popular clients.
>
> Joseph Brennan
> Lead Email Systems Engineer
> Columbia University Information Technology
>
>
>
>
> --On Thursday, March 15, 2012 11:51 +1100 Puthick Hok <hputhick@xxxxxxxxx> 
> wrote:
>
>   
>> Thanks for your helpful comments. This problem used to happen
>> occasionally in the past but over the last 3 months and recently very
>> often that becomes counter productive for him. One of the contributing
>> factors to this problem after reading your comments is that his hard
>> drive has crashed twice and each time we restored his Window profile,
>> we didn't remove and recreate his thunderbird profile.
>>
>> He has archived his emails but I didn't instruct him to rebuild the
>> index since he is happy with MS Outlook and its not worth wasting his
>> time and my time fixing the thunderbird problem. I think next time,
>> this problem happens again, I will know quickly what to do rather
>> wasting time doing things that do not fix the problem.
>>
>> Puthick
>>
>> On Thu, Mar 15, 2012 at 6:47 AM, Jules Agee <julesa@xxxxxxx> wrote:
>>     
>>> On 03/13/2012 07:09 PM, Puthick Hok wrote:
>>>       
>>>> Hi,
>>>>
>>>> I'm using cyrus-imapd 2.3.7 with postfix and thunderbird as the client.
>>>> My boss mailbox is about 17GB with around 56000 emails directly in the
>>>> inbox.
>>>>
>>>>         
>>> This is almost certainly a Thunderbird issue. It keeps its own index
>>> files, and sometimes they get corrupted. They tend to get corrupted more
>>> often with folders that have lots of messages. If you can find a way to
>>> archive the old messages into other folders, Thunderbird should start
>>> behaving well again. You might need to right-click on the Inbox folder,
>>> select Properties, and then press the "Rebuild Index" button. That will
>>> take a long time for 56K+ messages.
>>>
>>> --
>>> --
>>> Jules Agee
>>> System Administrator
>>> Pacific Coast Feather Co.
>>> julesa@xxxxxxx       x284
>>>
>>> ----
>>> Cyrus Home Page: http://www.cyrusimap.org/
>>> List Archives/Info: http://lists.andrew.cmu.edu/pipermail/info-cyrus/
>>>       
>> ----
>> Cyrus Home Page: http://www.cyrusimap.org/
>> List Archives/Info: http://lists.andrew.cmu.edu/pipermail/info-cyrus/
>>
>>     
>
>
> ----
> Cyrus Home Page: http://www.cyrusimap.org/
> List Archives/Info: http://lists.andrew.cmu.edu/pipermail/info-cyrus/
>
>   

----
Cyrus Home Page: http://www.cyrusimap.org/
List Archives/Info: http://lists.andrew.cmu.edu/pipermail/info-cyrus/


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