Re: [389-users] Cannot login as cn=Directory Manager

[harry.devine@xxxxxxx]

I'm not exactly sure what the contention
was.  The servers may have been running and caused some issues.  But,
I didn't know about the remove-ds-admin.pl script, so I ran that and re-installed,
made 100% that the password was right, and now I'm in.  So now its
play time and time to try to get familiar with it.

Thanks a lot for all the help!
Harry

Harry Devine
Common ARTS Software Development
AJT-144
(609)485-4218
Harry.Devine@xxxxxxx

From:	Rich Megginson <rmeggins@xxxxxxxxxx>
To:	Harry Devine/ACT/FAA@FAA
Cc:	389-users@xxxxxxxxxxxxxxxxxxxxxxx
Date:	01/06/2011 10:50 AM
Subject:	Re: [389-users] Cannot login as cn=Directory Manager

---

On 01/06/2011 06:38 AM, harry.devine@xxxxxxx
wrote: 

I got the repo setup and installed the latest version, but when I ran setup-ds-admin.pl,
there was some contention with what I already had installed and failed.
What exactly was the contention?
So I did a "yum remove" on
everything,
You have to run remove-ds-admin.pl -y -f first or it will
leave files around.  
then reinstalled from scratch ("yum
install 389-ds", etc.).  Now when I run setup-ds-admin.pl, it
fails when it tries to setup the server with the following error:

Could not copy file '/etc/dirsrv/config/certmap.conf' to '/etc/dirsrv/slapd-localhost/certmap.conf'.
  Error: No such file or directory 
Error: Could not create directory server instance 'localhost'.
Exiting . . . 

Any ideas? 
Harry 

Harry Devine
Common ARTS Software Development
AJT-144
(609)485-4218
Harry.Devine@xxxxxxx

From:	Rich Megginson <rmeggins@xxxxxxxxxx>
To:	Harry Devine/ACT/FAA@FAA
Cc:	389-users@xxxxxxxxxxxxxxxxxxxxxxx
Date:	01/05/2011 03:45 PM
Subject:	Re: [389-users] Cannot login as cn=Directory Manager

---

On 01/05/2011 11:25 AM, harry.devine@xxxxxxx
wrote: 

I tried to upgrade, but yum tells me that there are no packages marked
for update.  I did see that I had the dirsrv.repo file renamed so
it wouldn't be used, so I renamed it back and tried the "yum upgrade"
again, and got the same thing.  The relevant contents of my dirsrv.repo
file are: 

[dirsrv] 
name=389 Directory Server - 6 - $basearch 
baseurl=http://port389.org/yum/dirsrv/fedora/6/$basearch/RPMS

I assume this repo isn't correct?  I think I downloaded it from that
CentOS link I included in my last email. 
We've been using EPEL for a couple of years now - that repo is not used
any more.
http://directory.fedoraproject.org/wiki/Download

Thanks, 
Harry 

Harry Devine
Common ARTS Software Development
AJT-144
(609)485-4218
Harry.Devine@xxxxxxx

From:	Rich Megginson <rmeggins@xxxxxxxxxx>
To:	Harry Devine/ACT/FAA@FAA
Cc:	389-users@xxxxxxxxxxxxxxxxxxxxxxx
Date:	01/05/2011 11:57 AM
Subject:	Re: [389-users] Cannot login as cn=Directory Manager

---

On 01/05/2011 09:30 AM, harry.devine@xxxxxxx
wrote: 

Yep, it appears to just have stopped working.  I know that I had some
similar issues back in October when I first installed it, but I turned
off the firewall on this PC and all was good.  I verified that I still
have the firewall off.  I'm running this on an old laptop that we
have here at work which is running CentOS 5.4, and isn't connected to the
network at all.  Just for evaluation and familiarization purposes
at this point. 

Here's the versions that I could get: 
389-console: 1.1.3 
389-ds-base: 1.2.2 
389-admin: 1.1.8 
idm-console-framework: 1.1.3 
389-adminutil: 1.1.8 

Everything was (I assume) installed at once when I did the initial installation
following the instructions I found at http://www.linuxmail.info/389-directory-server-setup-howto-centos-5/.
I suggest upgrading to the latest 1.2.7 if only to make it easier to support.

Lastly, nothing is in the directory server access log around 10:41:25.
 Just that one line that said "GET /admin-serv/authenticate HTTP/1.0"
at 10:45:45. 
That's the admin server log - the directory server access log is in /var/log/dirsrv/slapd-yourinstancename/access

Thanks! 
Harry 

Harry Devine
Common ARTS Software Development
AJT-144
(609)485-4218
Harry.Devine@xxxxxxx

From:	Rich Megginson <rmeggins@xxxxxxxxxx>
To:	Harry Devine/ACT/FAA@FAA
Cc:	389-users@xxxxxxxxxxxxxxxxxxxxxxx
Date:	01/05/2011 11:18 AM
Subject:	Re: [389-users] Cannot login as cn=Directory Manager

---

On 01/05/2011 08:40 AM, harry.devine@xxxxxxx
wrote: 

How do I tell what the other versions are? 
rpm -qi 389-console 389-ds-base 389-admin idm-console-framework 389-adminutil
I haven't upgraded or anything, so its the same version/installation that
I initially did a few months ago. 
So it just stopped working, with no explanation, and nothing has changed?
Should I upgrade?  Is there a bug that's fixed in a newer version
that could be causing what I'm seeing? 

The /var/log/dirsrv/admin-serv/error log shows: 
[Wed Jan 05 10:40:45 2011] [notice] [client 127.0.0.1] admserv_host_ip_check:
ap_get_remote_host could not resolve 127.0.0.1 
[Wed Jan 05 10:40:45 2011] [notice] [client 127.0.0.1] admserv_host_ip_check:
host [localhost.localdomain] did not match pattern [*.test.com] -will scan
aliases 
[Wed Jan 05 10:40:45 2011] [notice] [client 127.0.0.1] admserv_host_ip_check:
host alias [localhost] did not match pattern [*.test.com]
[Wed Jan 05 10:41:25 2011] [crit] buildUGInfo(): unable to initialize TLS
connection to LDAP host localhost.test.com port 389: 4

This error message is somewhat misleading - it is not actually attempting
a TLS connection unless you have configured it to use TLS.

What's in the directory server access log on or around [Wed Jan 05 10:41:25
2011] ? 
[Wed Jan 05 10:41:25 2011] [error] [client 127.0.0.1] user cn=Directory
Manager not found: /admin-serv/authenticate 
If the directory server connection fails, it will fail to lookup/bind too.

The /var/log/dirsrv/admin-serv/access log (which only got written to AFTER
I closed 389-console) shows: 
127.0.0.1 - cn=Directory Manager [05/Jan/2011:10:40:45 -0500] "GET
/admin-serv/authenticate HTTP/1.0" 401 466 

Thanks! 
Harry 

Harry Devine
Common ARTS Software Development
AJT-144
(609)485-4218
Harry.Devine@xxxxxxx

From:	Rich Megginson <rmeggins@xxxxxxxxxx>
To:	Harry Devine/ACT/FAA@FAA
Cc:	389-users@xxxxxxxxxxxxxxxxxxxxxxx
Date:	01/05/2011 10:23 AM
Subject:	Re: [389-users] Cannot login as cn=Directory Manager

---

On 01/05/2011 05:59 AM, harry.devine@xxxxxxx
wrote: 

I'm on CentOS 5.4 and my 389 version is 1.1.3 if I'm reading the console
log properly.  The console log that got generated when I ran "389-console
-D 9 -f console.log" is attached. 
What are the versions of the other components?
389-ds-base, 389-admin, idm-console-framework

What does it say in the admin server logs in /var/log/dirsrv/admin-serv/error
and access?

Have you upgraded recently?  If so, did you run setup-ds-admin.pl
-u after upgrading? 

Thanks for the help! 
Harry 



Harry Devine
Common ARTS Software Development
AJT-144
(609)485-4218
Harry.Devine@xxxxxxx

From:	Rich Megginson <rmeggins@xxxxxxxxxx>
To:	"General discussion list for the 389 Directory server project." <389-users@xxxxxxxxxxxxxxxxxxxxxxx>
Cc:	Harry Devine/ACT/FAA@FAA
Date:	01/04/2011 04:40 PM
Subject:	Re: [389-users] Cannot login as cn=Directory Manager

---

On 01/04/2011 12:55 PM, harry.devine@xxxxxxx
wrote: 

I've been away from my 389-ds admin for a few months (I'm just starting
to get familiar with it), and I can't login using the user ID "cn=Directory
Manager".  A few months ago I could using the GUI 389-console
application.  But today I can't.  It keeps saying:

"Can't login because of an incorrect User ID, Incorrect password,
or Directory problem." 

The error log shows: "[error] [client 127.0.0.1] user cn=Directory
Manager not found: /admin-serv/authenticate" 

I am able to get data back when I enter: "ldapsearch
-x -b o=netscaperoot -D "cn=Directory Manager" -w <password>
"objectclass=nsAdminConfig""
from the command line, so I know that the password is correct.

Any thoughts on what to do to fix this? 
What platform?  What versions of 389-ds-base, 389-admin, idm-console-framework?
run 389-console -D 9 -f console.log then send console.log (you will first
want to obscure any sensitive information) 

Thanks! 
Harry 

Harry Devine
Common ARTS Software Development
AJT-144
(609)485-4218
Harry.Devine@xxxxxxx


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