Re: Aspen dual matte won't feed... Totally dissatisfied!

[Jerry Olson <jerryolson@rrv.net>]

Carillon,

It's your printer, not the paper. I've been using Aspen since it first came out
about 6 years ago. NEVER have I had a feeding problem with it. It's thinner
that Epson Archival Matte, and I've never had a problem with that either. With
my 1160's and 1280, I never have any problems with Royal Riviera, and it's
close to 300 Gsms. One thing you can do that really works for a lot of people
is cut yourself a piece of 1/4th inch foam core and use it as a support sheet.
Make sure it is the same size as the paper you're using. After I started doing
this, I've never experienced a feeding problem since.


Jerry




"Carillon, Bruce" wrote:

> Last week I purchased 200 13 x 19 sheets of Aspen Dual Matte 44 lb. paper
> from Mediastreet. Over the weekend I had hoped to complete a run of 1,500
> postcards. Before I ran the job on my Epson Stylus Color 900, I had the
> paper cut in half so I could print the postcards 4-up and have them trimmed.
>
> The problem occurred after only 7 sheets had successfully been printed. The
> printer would not completely feed the eighth sheet. The printer reported a
> paper jam with the red light blinking on the printer. I removed the paper
> and re-seated it in the printer and tried again. No luck, still won't feed.
> I was not overloading the paper feed since I only had 20 sheets in there to
> start with.
>
> It wasn't until I took a piece of uncoated heavyweight matte paper and ran
> it through with a squirt or two of Windex did I get the printer to feed the
> Aspen. After reloading the Aspen, it did the same thing. Only this time it
> jammed after five sheets had been printed. Argh!
>
> At this point I am completely dissatisfied with the Aspen paper. Obviously
> the some of the coating is coming off and sticking to the feed rollers. The
> coating must make the rollers so slick that they can't feed the paper.
>
> I ended up using some regular uncoated card stock (Wausau) to complete the
> print job. The Wausau paper fed without a single problem.
>
> Has anyone else had problems with Aspen Dual matte reliably feeding? Are
> there any tricks I can try to help? Otherwise I'm stuck with 400 sheets of
> 6.5 x 19 Aspen that I will have a very difficult time using since I'll have
> to babysit the printer every five sheets or so and clean the feed rollers.
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