Re: SC 740 paper jams

["Jim Brewer" <alpha@concordnc.com>]

<x-charset iso-8859-1>Gloria,
Look on the left side of the paper slot for a white plastic piece.  It can
be seen when the lid is lifted but is more easily reached from the paper
slot.  Make sure it is snapped into place...you may have to look at another
740 .  If it is out of place it will cause a jam. jb
----- Original Message -----
From: "gordon swanson" <gswanson@isomedia.com>
To: <epson-inkjet@leben.com>
Sent: Monday, July 16, 2001 4:01 PM
Subject: Re: SC 740 paper jams


> this might or might not be helpfull... but here goes
> on my gettin old 3000 it was doing a bit of this behavior (but not so
> bad)
> I cleaned the heck out of the rollers - using spray cleaner, distilled,
> qtips and alcohol - got it all squeaky clean and it stopped it
> misbehaving and jamming
>
> it is possible (quite) that all that wiggleing scrubbing and general
> clunking and cleaning (I'm kind of heavy handed) worked something else
> loose that was the actual problem - I'v kinda wondered that
>
> hope this helps a bit
>
>
> ps
> I'm sure going to spring for an extended warrenty on my next printer
>
> Anthony Adinolfi wrote:
> >
> > Hello all,
> >
> > I've tried Epson tech support for this issue, but nothing they suggested
> > has helped, so I thought I'd try posting to the list:
> >
> > I'm experiencing a recurring hardware problem with my Stylus Color 740.
> > Over the past few months, there has been an increasing frequency of
> > severe paper jams in my unit.  It's gotten so bad now, that my printer
> > is mostly unusable (it's rare that a print job is completed without a
> > jam occuring).  I will try to describe the event as best I can:
> >
> > I've watched it happen with the top cover up.  It seems that the paper
> > is getting caught as it passes through the grey rollers into the
printing
> > area (about 5 or 6 rollers in from the left).  The paper tears and
> > bunches up.  Eventually it's forced through but it enevitably gets
> > jammed inbetween the printhead and the casing (making an abolutely awful
> > sound as the printhead tries to pass back and forth).  I can only
> > resolve the issue by powering down and pulling the paper back out
> > through the rear.  Each time this happens, the printhead gets beat up
> > and the nozzles get badly clogged.  It doesn't happen to every single
> > page, but I'd say at this point, about 50% of the time, it does (if not
> > more).
> >
> > I thought it might be the paper I'm using (since I bought a new ream of
> > paper a while back), but I tested regular copy paper, and the same jam
> > occured, so I believe it's the SC 740.  Even when it doesn't occur, the
> > paper is often snagged and torn a bit.  So the bottom line is, my
> > printer is unusable.
> >
> > Since it's out of warranty, I realize that this unit is probably not
> > worth the price of service, but does anyone have any suggestions on how
I
> > might resolve the problem myself?  Has anyone ever heard of this type of
> > jam in Epson's products?  This unit was actually a refurbished
> > replacement for my original purchase, and it always did print a bit
> > louder and clunkier than my original.  I may have gotten a slightly bad
> > unit that got worse over time.
> >
> > Any insight or ideas would be very appreciated.
> >
> > Thanks,
> > -Tone
> >
> > -
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