Re: 1160 discontinued?

[Bob Tyson <bobicho@earthlink.net>]

<x-flowed>>--- David Ross <d_ross@bellsouth.net> wrote:

That's NOT correct, I, Bob Tyson wrote this:

>  > > That's right. My 1160 from refurbdepot was my
>>  first experience with
>>  > them. Printer arrived with a paper feed tray for
>>  the 860, and
>>  > refurbdepot immediately sent me to Epson. I've the
>>  feeling they will
>>  > do NOTHING after the sale, can anyone else
>>  confirm/contest this
>>  > before I recomend them to friends contemplating
>>  printer purchases?

To which someone else replied, quite rightly,

>  >
>>  No retailer of computer gear is supposed to do more
>  > than that.

Fair enough, and I agree, but this next is all haywire, sorry to put 
it  that way:

>I agree that you can't expect a lot of service at
>$200.  But you should expect them to deliver what they
>advertise.

They delivered what they advertised: a sealed box from Epson labelled 
as an 1160 printer. As I have posted elsewhere, Epson is making good 
on the paper feed tray at no further expense to me. They didn't ask 
the wrong tray be sent back, so anyone who receives an 860 (or 
probably just about any other narrow carriage Epson) is welcome to my 
"spare."

What could be more fair and square than that? My NEW 3000 arrived 
with a defective CD, making the loaded print driver deliver all 
colors but cyan. Epson paid to ship the printer back, while sending 
the replacement in advance of receipt of the old. I kept the nearly 
new carts, a $240 value at the time; Epson specifically did NOT want 
them shipped back with the printer.

I stress, NEW printer. And I stress, Epson was the responsible party, 
both times. So have fun blowing the extra $75 and up to get "new"!

Bob Tyson

>=====
>Bob Meyer
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