Re: Matchlock RGB/Monitor Spyder update, WAS Profiling Software

[alex bee <alex@alexbee.com>]

In my experience the tech support is very good, and I have no complaints
with the sales department, though they aren't always as prompt. 

Bob Meyer wrote:
> 
> --- David Corwin <davidcorwin@home.com> wrote:
> > on 10/3/00 10:06 PM PST, kchow wrote:
> >
> > > the colorcal site is up except it doesn't work to
> > let you buy anything...not
> > > very useful for them.  I sent an email on the
> > weekend to their marketing
> > > dept. and didn't receive a response, so they must
> > be ignoring the web.  I
> > > did get through via telephone and ordered the RGB
> > Suite w/Spyder - they
> > > promised to ship that day (Monday) and when I
> > called the next day to get the
> > > UPS tracking number, found out it was waiting to
> > ship Oct. 15.  I sure hope
> > > I don't need their tech support!
> 
> I also got no response from their sales department.  I
> then sent the same questions to their tech support,
> and had a very complete set of answers back the same
> day.  So I wouldn't worry about that aspect.
> 
> =====
> Bob Meyer
> Youth and talent are no match for age and treachery.
> 
> http://home.cox.rr.com/meyerfamily/epson/epson.html
> 
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