RE: epson responsibility re 1270 problems

[Bob Meyer <bobm_epson@yahoo.com>]

--- Bruce Fraser <bfraser@amer.net> wrote:

> Yes, there has been a major screwup with regard to
> the Premium Photo Glossy
> Paper. I don't believe for an instant that Epson
> deliberately set out to
> deceive anyone -- companies who do that generally
> don't stay in business as
> long or as capably as Epson. This is bleeding-edge
> technology: we'll
> doubtless learn of other factors, currently unknown,
> that can negatively
> affect print longevity in the years to come.

Intentional or not, Epson has both a moral and legal
responsibility to ensure its products meet the claims
made for them.  This printer / paper combination does
NOT meet those claims.  I don't much care what else
Epson learns in the future.  They need to fix the
problem that exists now, or offer its customers some
form of compensation.  And no, I don't consider
telling me to use matte paper a solution.  I like
glossy photographs, and so do most of the people who
might buy my work.


=====
Bob Meyer
Step Outside.  The graphics are AMAZING!

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