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Firstly, I would like to thank everyone who replied to my plea for help regardin the pizza tracks. I successfully removed the pizza wheels and must specifically thank Jeff Cooper for showing how. The instructions on his website is highly excellent. The tracks are now gone and the printer seems to be in good shape. It's great to read that Epson has such good service over in the US, their service in these parts of the world isn't much better than industry-standard practise (which isn't very good, BTW). Ong Joon Kian - ** Tips on Refilling, Refill Kits, Archival Ink, Cartridges, Paper ** ** Order On-Line http://www.missupply.com Save $$$$ ** ** MIS ASSOCIATES, INC 800-445-8296 Kits Ship Free! **