Re: against the law to void a warranty for using a third party ink?

[Valburg <lkv1@psu.edu>]

At 11:34 AM 8/21/99 -0700, Joseph wrote:

>
>How can Epson be responsible for someone clogging a printer with pigmented
>inks that can't pass through a head designed for dye based ink?  Doesn't
>this just void free replacement on this incidence but not the warranty in
>general?
>

My understanding, based on what Fred Keen of  Repeat-O-Type (an ink
reseller) had on their website a while back, is that the manufacturer can
refuse to cover the cost of repairing damage done when using ink other than
the recommended ink, if it can be shown that the use of that ink caused the
damage, but cannot "void" the warranty; that is, the warranty remains in
effect for other, "covered" damages for the original duration.  If memory
serves, HP lost a court case trying to void a warranty for using 3rd party
ink, based on the Magnuson Act.

Mitch V.

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