I have been unable to get the cartridge on my 1200 to move to the left, so that I can change it with a new one. As per the instructions, I would hold down the bottom button for three seconds. The printer then goes into cleaning mode. Any help would be appreciated. Thanks, Mel Englander Digital Reflections dreflect@bellsouth.net - Please do not include an entire message in your response. Delete the excess. http://www.leben.com/lists for list instructions.