I had a similar problem last year. My 3000 would stop halfway through any large print job and the job would disappear. Since Epson Tech Support were about as useful as a chocolate teapot, I decided to experiment a bit. I fitted an extra 192Mb of RAM, and the problem has now gone away. It can still be slow sometimes on very large jobs, but doesn't keel over and die anymore. In fairness, I'm using a PC with NT4, not a Mac. Daniel White Finex Printworks (danny@finex.org.uk) - Please: Stay on topic. Trim quoted messages. http://www.leben.com/lists for list instructions.