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Hi Tom, definitely a dilemma. OK, I would contact Tech Net, I assume that you have that in the USA and explain the situation. They are extremely helpful and I feel sure they will sort things out, incidentally there are ways of getting your serial numbers from your ops platform, Tech Net will tell you how. Regards Brian UK ----- Original Message ----- From: "Tom Bryant" <email@example.com> To: <firstname.lastname@example.org> Sent: Tuesday, June 11, 2002 2:15 PM Subject: Re: Off-Topic Help > > > > Re: > Sound very suspiciously like unregistered stuff!!!!! (oops) Try TECH NET, > Regards > Brian UK > > ----- Original Message ----- > From: Tom Bryant > To: Epson List ; Epson Inkjet List > Sent: Friday, June 22, 2001 1:11 AM > Subject: Off-Topic Help > > > > > Hey-yulp! > Does anybody out there know how I can contact a "customer service" type > at Microsoft without supplying a product serial number, or product "Key" > number? > Thanks, > Tom > > > OK. Here's the problem.My wife bought me Win XP Pro for Christmas. I finally > upgraded my 'puter enough to use it (XP). Somewhere during the last 5 > months, I opened the XP Pro package, and threw away the cellophane wrapper. > Now, I learn that the software's "Product Key Number" is a sticker on the > outside of the package on the cellophane wrapper that I trashed. And it > ain't anywhere else! So now, I can't ask anybody at Microsoft any question > without giving a Product Key Number, or serial number. We bought the > software from my local tech here in town. We have the invoice of the > purchase, but my tech can't get any help from his local Microsoft rep (where > he obtained it). I guess Microsoft expects me to buy XP Pro again, and eat > the first one. So that's my sad story. Any ideas? > Tom > > - > Turn off HTML mail features. Keep quoted material short. Use accurate > subject lines. http://www.leben.com/lists for list instructions. --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.368 / Virus Database: 204 - Release Date: 29/05/2002 - Turn off HTML mail features. Keep quoted material short. Use accurate subject lines. http://www.leben.com/lists for list instructions.