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> Now, I learn that the software's "Product Key Number" is a sticker on the > outside of the package on the cellophane wrapper that I trashed. And it > ain't anywhere else! So now, I can't ask anybody at Microsoft any question > without giving a Product Key Number, or serial number. We bought the > software from my local tech here in town. We have the invoice of the > purchase, but my tech can't get any help from his local Microsoft rep (where > he obtained it). I guess Microsoft expects me to buy XP Pro again, and eat > the first one. So that's my sad story. Any ideas? This isn't the case. The code is also on a sticker on the back of the cardboard case. Lance - Turn off HTML mail features. Keep quoted material short. Use accurate subject lines. http://www.leben.com/lists for list instructions.