Re: Profile City Profiles

["peteroreillyuk2" <landmarks@lineone.net>]

I appreciate that Profile City may produce excellent profiles - 
that's why I chose to give them my $99.

What concerns me is that I am having problems in applying the profile 
successfully, and despite several emails to both their Whittier 
offices and the Color Lab at Cardiff-by-the-Sea over the last couple 
of weeks, NOBODY has bothered to contact me to help in sorting this 
out.

Regardless of the quality of their profiles, without a decent 
technical support department, they are not providing a full service 
to the customer.

Peter

--- In epson-inkjet@y..., "Les Berkley" <wogears@f...> wrote:
> 
> 
> > -----Original Message-----
> > Subject: Profile City Profiles
> > 
> > I recently had a custom profile made by Profile City for my Epson 
1290
> > printer with CIS / Generations 4 / Archival Matte paper.
> > 
> > I followed all the instructions carefully to print the initial
> > Linearisation
> > Target, followed by the customised Profiling Target, and in due 
course
> > received my profile.
> > 
> > After installing the profile, I tried printing the Profiling 
Target
> with
> > the
> > profile, to compare with a print made without it. Unfortunately, 
the
> new
> > print, although different from the unprofiled one, was still far 
from
> > satisfactory. The neutral gradient in the target had several very
> obvious
> > tonal steps, with colour balance varying from red to blue to 
yellow
> along
> > the gradient.
> > 
> (Big Snip)
> 
> Hello!
> 
> Your lin target is not in any particular color space, and hence 
should
> not be used as a test for your profile. Targets are not images, but 
sets
> of numbers. To evaluate your custom profile, you should compare an 
image
> having a wide range of known color values-- one of your own files, 
or
> something like the PhotoDisk test file. This file should be viewed 
on a
> calibrated (i.e. characterized and profiled) monitor using a 
ColorSync
> (Mac) or ICM (Windows) aware application. The colors of the soft-
proofed
> on-screen image and the print, viewed under appropriate D50 
lighting,
> should be substantially identical.
> 
> Profile City has a well-deserved reputation for quality; I suspect 
they
> are not at fault. Color management is a very complex matter which
> depends on a number of factors: monitor calibration; color-
management
> within applications; and output device profiles. The learning curve 
is
> HUGE! I expect I am about 25% of the way along, but this may be
> optimistic. This means I can get good prints on a specific 
printer/media
> combination using my profiled monitor, with files having nicely in-
gamut
> colors. Most of the time... <g>
> 
> Les
> 
> 
> 
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