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Niagara CIS/ 1280 won't reset

I was loving this CIS and the 1280 was cranking away until it stopped
printing and gave me the "ink-out" light. I shut it off per MediaStreet's
instructions, but it still won't reset.

MediaStreet's Web Site says to reboot the computer. That didn't work either.

What do I do? 

Jim Germond

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