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To answer a couple of questions - yes, of course I re-booted, more than once. No lights were flashing when the computer "jammed" and the error message occurred. After a couple of tries, I could see that the printhead was catching near the left extent of its travel. There seemed to be no obstruction there. I cleaned and very lightly lubed the bar on which the printhead slides. No help. After a few repeated tries to get the printer working I began to hear a terrible grinding noise as the printer "jammed". All this time the paper eject button worked perfectly well. The printer would print a good nozzle check, and even a good print test, on plain paper - but each time I tried something new, the grinding got worse. I phoned Epson tech support. They told me there is nothing I can do about this problem, that the printer will have to be returned to Epson. But since the printer is still under warranty, they are sending me a replacement by overnight mail. Whew! But I am still troubled, thinking there must be some very simple thing which is wrong, and some simple way I could fix it myself. Thank goodness for Epson's warranty policy. Bill Hansen - Turn off HTML mail features. Keep quoted material short. Use accurate subject lines. http://www.leben.com/lists for list instructions.