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Bill, What lights are on or flashing? Bob Frost. ----- Original Message ----- From: "Bill Hansen" <firstname.lastname@example.org> > While printing some proof sheets last night (Qimage v 1.16, 2002 - WinMe, > 256k RAM) I suddenly got a "general error" message and the printer stopped > working. I did what the message directed, found no problem, and the printer > still won't work. Any thoughts? The message is as follows: > > A general error has occurred. > Delete the all print jobs in the EPSON Spool > Manager and turn the printer off. Check for > foreign objects that could be jammed inside the > printer. Wait a few minutes, then turn it back > on. If the problem persists, contach your dealer. > > I can't see any foreign object inside the printer. The paper eject button > allows paper to move through the printer freely. I'm stuck. Any ideas on > how to remedy this? Thanks - Bill Hansen . - Turn off HTML mail features. Keep quoted material short. Use accurate subject lines. http://www.leben.com/lists for list instructions.