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Bill Hansen wrote: >>>While printing some proof sheets last night (Qimage v 1.16, 2002 - WinMe, 256k RAM) I suddenly got a "general error" message and the printer stopped working. I did what the message directed, found no problem, and the printer still won't work. Any thoughts? The message is as follows: A general error has occurred. Delete the all print jobs in the EPSON Spool Manager and turn the printer off. Check for foreign objects that could be jammed inside the printer. Wait a few minutes, then turn it back on. If the problem persists, contach your dealer. I can't see any foreign object inside the printer. The paper eject button allows paper to move through the printer freely. I'm stuck. Any ideas on how to remedy this? Thanks - Bill Hansen<<< Did you reboot? Nick - Turn off HTML mail features. Keep quoted material short. Use accurate subject lines. http://www.leben.com/lists for list instructions.