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> 6. Forcing the printhead over by hand or replacing cartridges with the printer turned OFF can damage the carriage mechanism. To install a new cartridge before the red LED lights up, press the Load/Eject button for five seconds and the printhead will move to it's installation position. (Don't try to install both cartridges together at the same time.)< I suppose that (6) refers to not making sure that the small white lower catch has been withdrawn first. Does anyone know why you wouldn't install both cartridges? John Wright Using Virtual Access http://www.soft-shop.com - Turn off HTML mail features. Keep quoted material short. Use accurate subject lines. http://www.leben.com/lists for list instructions.