I bought a refurb 870 2.5 months ago and it has started horizontally micro-banding. Banding is not intermittent but continuous. 1. I have tried head cleaning cylces which has succesfully used up ink but not fixed the problem. 2. I print at Automatic mode, no color adjust, 1440 dpi, high speed off. 3. I use Epson paper, EPPG a lot. 4. Maximum print area has always NOT been checked. 5. I have checked and done vertical alighnment, though this should be unrelated to horizontal banding. Can anyone offer any help? How do I get ahold of Epson? How to I get warranty help? thanks Rick www.rickschiller.com - Turn off HTML mail features. Keep quoted material short. Use accurate subject lines. http://www.leben.com/lists for list instructions.