Re: red shift on printing - update

["Scott" <slyle@sc.rr.com>]

Does anyone you know have another printer you could hook up and see if the
problem is the printer or computer maybe even your cable.
----- Original Message -----
From: <Barblawrence@aol.com>
To: <epson-inkjet@leben.com>
Sent: Wednesday, April 17, 2002 8:54 AM
Subject: red shift on printing - update


> Here is the latest in my saga of red prints and print previews when using
ICC
> profiles -  no fix yet.
>
> Last night I called Epson, and after a miserable experience with a senior
> technician who told me that you were not supposed to use printer profiles.
> When I asked to speak to someone else he connected me to a tape with an
800#.
>
> So I called again and got to a level 2 technician who walked me through
> deleting everything related to the 1280 driver and to the download for the
> latest driver. As that was going to take time, he told me how to install
and
> to call again if it did not fix the problem. He felt that the problem is
> probably NOT corrupt ICC profiles, but this was something to try.
> After an 1 hr. download time, (can't get a fast connection where I live),
I
> installed - and the prints and print previews are still red!
>
> And for the person who suggested checking ink level - there is over half a
> cartridge left.
> Someone else suggested a PIM conflict - but I don't use PIM, as I don't
have
> a digital camera.
>
> So back to Epson tech support today
>
> Barbara Lawrence
> Somerset, NJ 08873
> barblawrence@aol.com
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