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Did you re-install the Epson Status Monitor 2 that comes with that printer? Serge ----- Original Message ----- From: Dave or Tracey Miller To: firstname.lastname@example.org Sent: Tuesday, April 16, 2002 12:39 PM I can't see the ink levels or get the Print utility for the Epson 640. I get a "communication problem" yet the printer prints fine. It is installed through the parallel port. I have tried (but might not be completely uninstalling...help!) uninstalling both printers and I reinstalled the 640...with no change. Thanks for any help, Tracey Miller - Turn off HTML mail features. Keep quoted material short. Use accurate subject lines. http://www.leben.com/lists for list instructions.