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Re: Photo 820 quit printing black - what now?



On Wednesday 03 April 2002 00:54, you wrote:
> peter hargroves wrote:
> >On Tuesday 02 April 2002 17:02, you wrote:
> >> Right in the middle of a long printout, the black text tailed off to
> >>nothing. I emailed Epson from their web page, after wasting another 5
> >
> >Sounds like you have run out of ink ?
>
> I think so, and I suspect I ran out early due to an improperly filled
> cartridge. I am still waiting to hear back from Epson on this. I offered
> to pay a pro-rated amount for the ink I have used (I guess 1/3 to 1/2) if
> they send me a replacement cartridge.

Its just as though you got one of those carts that used to come with a new 
printer half full but I gather they don't do that now.
>
> My inpression, from reading the manual and the net, is that the chipped
> Epson inkjets are not supposed to run out of ink, ever. That is the
> reason for the chip, we are told.
>
> I am still waiting for a reply to my 2nd email to Epson tech support.
>
> >>minutes with "Epson ER". They advised me to run the nozzle check from
> >>the Windows driver, which I can't do easily, since I run GIMP-print
> >
Ah there is another way you might be able to do that...well you can do it on 
the 1200 and mine is the 1290 and it works this way

Turn the power off  to the printer,Press the paperjam/ink button in and then 
press your power on button for a sec then release ,you should see a nozzel 
check page come out of the printer.

> >Do you check your ink levels regular.
> >I'm just going to install GIMP-print on my system (latest) is it any
> > better than what we already have.
>
> I don't know how to check the ink level, so I rely on the maintenance LED
> to start flashing, as the manual says it will, when the ink is low. So far,
> it has never done this. I wasn't expecting low ink for a while, since I
> have only printed about 100 pages of text and 3 pages of graphics.

Check levels
==========

/usr/bin/escputil -q -i -r /dev/lp0
>


> I am running gimp-print-4.2.1-pre2, which was looking great to my amateur
> eye. I have downloaded but not installed the latest (gimp-print-4.2.1-pre4)
> because I didn't want to complicate the troubleshooting.
>

I'm having problems trying to install this version on my system,I get to the  
MAKE stage then say it cannot find the make files.

> >You could try this if you are running linux.
> >
> >Nozzle Check
> >===========
> >
> >/usr/bin/escputil -q -n
> >
> >This was sent to me by another reader Jhon Harpin (thanks John)
> >and works a treat with my 1290
> >
> >regards Peter
>
> OK, thanks. I thought I might have a nozzlecheck somewhere, but I couldn't
> remember the command. This prints the same pattern as the self-test, on my
> Photo 820, a colorbar, currently with 5 colors instead of 6 (no black).
>
> >>drivers on a linux box. I responded that I had already run the printer
> >>self-test and observed that 5 colors are stil there, but the black is
> >>missing. I also noted that this is the original (made in China) ink
> >>cartridge that came in the box. I suggested that it probably ran out
> >>of ink, with no low ink warning whatever. I am waiting for a reply.
> >>
> >>Can anyone advise:
> >>
> >> Is this the right way to deal with Epson?
> >>
> >> Is the print-head drying out and being irreparably harmed while the
> >> negotiation with Epson drags on?
> >>
> >> Should I do something about the head, or just follow Epson procedure
> >> and expect them to deal with the fallout, if any?
> >>
> >> Is the fact that the ink cartridges what came with the printer were
> >> marked: "Made in China" vs. cartridges on the shelf at Fry's marked
> >> "Made in Japan" significant?
> >>
> >>Thanks in advance for any advice.
> >>
> >>   Phil Nelson
> >
> >-
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