Re: Photo 820 quit printing black - what now?

[peter hargroves <peter@hargroves.screaming.net>]

On Tuesday 02 April 2002 17:02, you wrote:
>  Right in the middle of a long printout, the black text tailed off to
> nothing. I emailed Epson from their web page, after wasting another 5

Sounds like you have run out of ink ?

> minutes with "Epson ER". They advised me to run the nozzle check from
> the Windows driver, which I can't do easily, since I run GIMP-print

Do you check your ink levels regular.
I'm just going to install GIMP-print on my system (latest) is it any better 
than what we already have.

You could try this if you are running linux.

Nozzle Check
===========

/usr/bin/escputil -q -n

This was sent to me by another reader Jhon Harpin (thanks John)
and works a treat with my 1290

regards Peter

> drivers on a linux box. I responded that I had already run the printer
> self-test and observed that 5 colors are stil there, but the black is
> missing. I also noted that this is the original (made in China) ink
> cartridge that came in the box. I suggested that it probably ran out
> of ink, with no low ink warning whatever. I am waiting for a reply.
>
> Can anyone advise:
>
>  Is this the right way to deal with Epson?
>
>  Is the print-head drying out and being irreparably harmed while the
>  negotiation with Epson drags on?
>
>  Should I do something about the head, or just follow Epson procedure
>  and expect them to deal with the fallout, if any?
>
>  Is the fact that the ink cartridges what came with the printer were
>  marked: "Made in China" vs. cartridges on the shelf at Fry's marked
>  "Made in Japan" significant?
>
> Thanks in advance for any advice.
>
>    Phil Nelson
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