Paper size frustration

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I thought I was getting smarter about the Epson printers, but for the life
of me, I'm missing the "how to" for custom paper sizes. I have successfully
put a custom paper size in - 13x24 - but it won't print it any way but
"13x24>letter". What am I missing?
I am trying to print from the 2000P.

Thanks,

Helen Yancy

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