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There have been many posts about head cleaning techniques that use Windex or similar cleaner as a solvent. I'll try to summarize. One technique is to move the printhead to the cartridge changing position and to put about 5 or 6 drops of Windex from an eyedropper on the pad that seals the printhead in its parked position. The head is then returned to parked position and allowed to sit overnight, softening dried ink and whatever paper dust and cat fur are embedded in it. The pad is mounted on springs and can be knocked out of place if you aren't careful. There may be components under the pad that can be damaged by excess solvent, so don't go overboard. Details vary among models, but for some you can hold the paper feed button for 3 seconds and the head moves to cartridge change position. It won't stay there long, so you have to unplug, then turn off the printer. The head can then be moved by hand. The paper towel technique requires moving the print head to cartridge change position, too. Instead of putting Windex on the pad, you cut a piece of good (strong and not too fuzzy) paper towel and fold it so it's 4-6 layers thick. The strip is placed in the channel over which the print head runs and Windex placed in the middle of the towel strip. Print head is moved over the towel strip. The towel strip may be pulled back and forth or the print head may be moved back and forth over the strip. Clogs from hell may require that you repeat the soaking and paper towel cleaning for *several days*. Run some cleaning cycles after soaking or using the paper towel. I think that sometimes gunk build-up on the printhead slightly deflects the ink from one or more nozzle holes so that your nozzle check pattern may look OK but you still get some banding when printing. When it's really bad it shows up on the nozzle check. MIS has several purge patterns in a file you can download (purge.zip). If you print a pattern that has the 4 or six colors side by side, that will show whether your problem is with the paper feed rate or nozzle holes. The patterns are .tif's, so you can edit them and print just a short part as a check, instead of printing a whole page. There have been other more aggressive cleaning procedures suggested and tried. Those often lead to a dead printhead. Good luck. Bruce Roorda Possum Hill Farm ----- Original Message ----- From: "Sal Sessa / "Events Photography"" <firstname.lastname@example.org> > OK. I'll bite. > > What's the "windex fix?" > - Turn off HTML mail features. Keep quoted material short. Use accurate subject lines. http://www.leben.com/lists for list instructions.