Re: ATA for large networks

["Thanos Koukoulis" <thanosk@xxxxxxxxx>]

On Mon, Sep 29, 2008 at 2:30 PM, Olivier <oza-4h07@xxxxxxxxxxx> wrote:

2008/9/29 Thanos Koukoulis <thanosk@xxxxxxxxx>

Otherwise you can try Software SIP Phones if everyone is using a PC

Beside few people, it's very difficult to swap hardphones and softphones.
Have you observed any successful experience in doing so ?

Cheers
 

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Well my experience with major softphone deployment was using Cisco Call Manager.
In that situation we had ~150 softphones and ~100 IP Phones. Apart from the initial configuration and taking extra care that the machines running the softphones were configured
correctly we experienced very few problems.  Extra care had to be taken to select good quality headphones and USB headphones did tend to work better than ones connected to
sound cards.
Problems arose when the users 'tinkered' with their machines (which we eventually locked down pretty hard) or an unrelated application crashing causing the whole machine to slow
down to a crawl and affecting voice quality significantly.
Otherwise things did work rather smoothly and the extra mobility gains for some of our users
(moving around the office with their mobile PCs) made it worthwhile.

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