Re: dial plan help.

[OCG Technical Support <support@xxxxxx>]

This is some pretty basic stuff...  (someone will probably send you a RTFM)

 

Start with the sample dialplan (make samples I think)...trace the dialplan along to understand how it works

 

Check the wiki and then post anything that you need help with

 

From: asterisk-users-bounces@xxxxxxxxxxxxxxxx [mailto:asterisk-users-bounces@xxxxxxxxxxxxxxxx] On Behalf Of Sydney Web Hosting
Sent: July 6, 2008 8:33 PM
To: Asterisk Users List
Subject: dial plan help.

 

I have a question about the following dial plan.

Ring main number
playback “message”
If press 1 got to “support”
if press 2 go to “sales”

//Support
Play message “your call is important to us” then ring the phone and I pickup.

//Sales
Play message “your call is important to us” then ring the phone and I pickup.

but, the problem is I only have 1 staff member at the moment.

So how do we set it up if I’m out of the office, or on the mobile phone and can’t answer the call.
How does it know to go to voice mail?

 

Regards
Jared

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