What you usually do is to transfer the call to a second VIP queue. This can be done in the free version of our QM or I'm sure there are other products as well :) 2014-06-13 20:15 GMT+02:00 Adam Moffett <adamlists@xxxxxxxxxxxxx>: > We have a queue monitoring application running so we can see the caller ID > of callers in a queue. If we see a VIP in the queue, is there any method to > force that call to be first in line? If there's a softphone, or queue > managing application already written that does this, I'd love to know. > > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users -- Loway - home of QueueMetrics - http://queuemetrics.com Try the WombatDialer auto-dialer @ http://wombatdialer.com -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users