I'm sorry, I should have mentioned that he's doing a "phone-based" transfer, not an "asterisk-based" transfer. Mike. On Mon, Feb 24, 2014 at 1:30 PM, Don Kelly <dk@xxxxxxxxxxxx> wrote: > Does he complete the call as a "supervised" transfer--waits for the called > party to answer before completing the transfer? > > --Don > > > -----Original Message----- > From: asterisk-users-bounces@xxxxxxxxxxxxxxxx > [mailto:asterisk-users-bounces@xxxxxxxxxxxxxxxx] On Behalf Of Mike Diehl > Sent: Monday, February 24, 2014 12:24 PM > To: Asterisk Users Mailing List - Non-Commercial Discussion > Subject: Call transfer problem. > > Hi all, > > I have a user who is having trouble transferring calls, using a Grandstream > GXP2xxx. > > Here's the use case that I've seen: > > I call the user from phone A and he answers on phone B. > > Then, he hits the transfer button on his phone and dials an extension that > is reachable by him, but not by me, based on administrative policy. > > However, the Asterisk logs indicate that the new call is being initiated by > phone A, not phone B! Thus the call transfer fails. > > I have other users, with other phones, that are able to transfer just fine. > What could be different with this particular user? > > Any ideas? > > Mike. > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to > Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > > > -- > _____________________________________________________________________ > -- Bandwidth and Colocation Provided by http://www.api-digital.com -- > New to Asterisk? Join us for a live introductory webinar every Thurs: > http://www.asterisk.org/hello > > asterisk-users mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users