Re: Queue Member login from IAX trunk

[SamyGo <govoiper@xxxxxxxxx>]

hmm before I think of any solution: All I can tell you is that if you're trying to use ;

exten => 105,n,Set(AGENT_SIP=${DB(IAX2/intranet/agent_ip)}) 

Both your Asterisk's server will need to have this DB in common/accessible. 

Got it.. Use realtime Queues on Server-A ;

when Agent Logs in to Server B put values of the new Agent in MySQL queue-memebers table:

Only Server-A needs to be in realtime. Server-B will only be inserting and deleting agents from the table.

I hope it works.

Sammy

On Wed, Jul 4, 2012 at 2:57 PM, Jakob-Matthias Böttger <jakob@xxxxxxx> wrote:

mhh that makes sense indeed. My intention is to add Agents wich are connected to serverb to the queue at servera. But i don't know how to tell the queue that the Agent ist reachable at IAX/serverb/agent_sip

so the extension should be something like

exten => 105,n,Read(AGENT_SIP,agent-newlocation)
exten => 105,n,Set(AGENT_SIP=${DB(IAX2/intranet/agent_ip)})

so the agent enters the number from the phone he is connected. Then Asterisk adds "IAX2/serverb" to the number and saves it as agend phone number...

Regards Jakob


Am 04.07.2012 11:45, schrieb SamyGo:

Hi,

exten => 105,n,Read(AGENT_SIP,agent-newlocation)
exten => 105,n,Set(AGENT_SIP=${DB(agent_sip/${agent-newlocation})}) 

Above two lines are very suspicious: AGENT_SIP is a variable which is getting some DTMF from caller.  agent-newlocation  is the message you want to be played while getting the AGENT_SIP input. 

What is the next line doing in SET() !!? Please explain that.

Regards,

Sammy

On Wed, Jul 4, 2012 at 2:32 PM, Jakob-Matthias Böttger <jakob@xxxxxxx> wrote:

Hello

i got two Asterisk servers connected with IAX2.

At server 1 i hosted a queue named support. Now i want the Agent to login from SIP Phones Connected to server B.
Therefore i wrote a extension like

exten => 105,1,Authenticate(1234)
exten => 105,n,AddQueueMember(support,,)
exten => 105,n,Read(AGENT_SIP,agent-newlocation)
exten => 105,n,Set(AGENT_SIP=${DB(agent_sip/${agent-newlocation})})
exten => 105,n,Playback(agent-loginok)
exten => 105,n,Playback(vm-goodbye)
exten => 105,n,Hangup

Now server A takes IAX/serverB as argument for AGENT_SIP but deletes the entered number in agent-newlocation. Do you have any ideas how to solve that?

Best regards Jakob


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