Re: 911 multple-alert question

[Nunya Biznatch <asterisk@xxxxxxxxxxxxxxx>]

Thanks for the response. You gave me some ideas I didn't think of such as sending a text message to the on-call security person's cell phone. However, while I know I can get the 911 call to call other phones, I also need location data. I know there are ways to do it, but I don't have the kung-fu for things like databases, and am wondering if there's something simple in Asterisk like a flat file used to correlate phone number and location. Then, there's the part of how to get that additional data to display on a phone. To throw a wrench in it, I don't want local security to answer, just to be alerted the call is going on so they can be the first on scene and make themselves available to direct emergency personnel when they arrive.


Thanks Again!

On 6/12/2012 11:21 AM, Carlos Alvarez wrote:

On Tue, Jun 12, 2012 at 9:44 AM, Carlos Chavez <cursor@xxxxxxxxxxxxxxxx> wrote:

       This is as easy as running an AGI on your 911 rule to do whatever you
want.  The AGI can dial multiple phones, send emails, page you, etc.
Even without the AGI you can do many things from the dialplan.

Here's one example of non-AGI notification:

exten => s,n,System(/usr/sbin/sendEmail -t carlos@xxxxxxxxxxxxx -f switch1@xxxxxxxxxxxxx -u "911 call was placed" -m "911 call from ${CDR(accountcode)} ${CALLERID(num)} - ${CALLERID(name)}  via switch-1.televolve.com to ${911PROVIDER}.")

This of course requires the sendEmail program, which is hugely useful throughout our systems for many purposes.

--

Carlos Alvarez

TelEvolve

602-889-3003

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