On Wed, 6 Jun 2012 16:57:11 -0400
Hai Nguyen <hai@xxxxxxxxxxx> wrote:
> A calls B. B attended-transfers the call to C using (polycom, cisco)
> phone's transfer button. C does not answer the call. A gets B's
> voicemail. However, if B blind-transferred the call to C and C did
> not answer the call, A would get C's voicemail, as expected.
With an attended transfer, I would expect B to get C's voicemail,
then hang up, resume the call with A and tell them that C is not
available.
A wouldn't get anyone's voicemail unless it was a blind transfer.
--
C. Chad Wallace, B.Sc.
The Lodging Company
http://www.lodgingcompany.com/
OpenPGP Public Key ID: 0x262208A0
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