Re: Vitelity Setup

[Stephen J Alexander <sjalexander@xxxxxxxx>]

If I were troubleshooting this, the next thing I would do is verify connectivity on the relevant ports – more plainly, make sure that there's not a firewall rule with unintended consequences somewhere between your asterisk and your ISP. Otherwise, as Alejandro suggests – check with Vitelity support.

Regards,

Stephen J Alexander
MPBX, LLC
http://mpbx.com
832-713-6729

On Thu, May 24, 2012 at 9:24 AM, Alejandro Imass <ait@xxxxxxxx> wrote:

On Thu, May 24, 2012 at 4:07 AM, Gopalakrishnan N
<gopalakrishnan.an@xxxxxxxxx> wrote:
> yes I did that, even then i am not able to make outbound and inbound as
> well.
>
>

That's weird. Guess you're gonna have to place a detailed ticket to
them. It sounds like a network problem to me but without any detailed
info it's hard to say. Maybe you can try sip set debug in the console
for the IP and see if you can get an idea of what is happening at the
packet level.

We use Vitel, Skype SIP (we recently eliminated this one), and now
Gafachi and they all seem to work per there set-up instructions right
away.

--
Alejandro

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