Re: Best practices to route calls according holidays

[Arstan Jusupov <arstanj@xxxxxxxxx>]

I think there is Google calendar with public holidays listings for nearly every country. At least I know there is one for Malaysia. And Google calendars are available through number of ways I suppose.

Sent from my iPhone

On May 19, 2012, at 12:35 AM, "Ing CIP. Alejandro Celi" Mariátegui<alex@xxxxxxxxxxxx> wrote:

I have not seen a schedule of holidays by country. We usually do is to enter a MySQL database with the holidays in each country.

This will have to work in a particular way because, as happened for example with a client who is an embassy, they celebrate the country holidays and also the country where they are.

Remember that the same company also has its holiday (anniversary of the company).

Regards,

--
Ing CIP. Alejandro Celi Mariátegui
<alex@xxxxxxxxxxxx>
http://cipher.pe/web/asterisk.html

El vie, 18-05-2012 a las 14:57 +0200, Olivier escribió:

Hi,

At the moment, I'm mostly using a "Day/Night toggle" button to let
users deal with week-ends, holidays and opening hours.
As Asterisk 1.8 introduces Calendar capabilities, I'm wondering if
better alternatives now exist.

Is it possible, safe, reliable and easy to refer from Asterisk to a
public calendar resource listing holidays, for a given country ?
Should you instead refer to a private resource, to avoid depending on
an externaly managed resource ? If you go this way, which tools would
you recommend to build and update a private calendar ?

Suggestions ?

Regards

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