Re: Best practices to route calls according holidays

["Ing CIP. Alejandro Celi" Mariátegui <alex@xxxxxxxxxxxx>]

I have not seen a schedule of holidays by country. We usually do is to enter a MySQL database with the holidays in each country.

This will have to work in a particular way because, as happened for example with a client who is an embassy, they celebrate the country holidays and also the country where they are.

Remember that the same company also has its holiday (anniversary of the company).

Regards,

--
Ing CIP. Alejandro Celi Mariátegui
<alex@xxxxxxxxxxxx>
http://cipher.pe/web/asterisk.html

El vie, 18-05-2012 a las 14:57 +0200, Olivier escribió:
> Hi,
>
> At the moment, I'm mostly using a "Day/Night toggle" button to let
> users deal with week-ends, holidays and opening hours.
> As Asterisk 1.8 introduces Calendar capabilities, I'm wondering if
> better alternatives now exist.
>
> Is it possible, safe, reliable and easy to refer from Asterisk to a
> public calendar resource listing holidays, for a given country ?
> Should you instead refer to a private resource, to avoid depending on
> an externaly managed resource ? If you go this way, which tools would
> you recommend to build and update a private calendar ?
>
> Suggestions ?
>
> Regards



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