Re: Run AGI while agent ringing instead of only when connected

[Carlos Chavez <cursor@xxxxxxxxxxxxxxxx>]

On Tue, 2012-04-10 at 15:15 -0500, Todd Routhier wrote:
> What I am trying to accomplish is to run an AGI script each time an
> agent's line starts ringing. I currently have the AGI firing when the
> agent answers the call using the Queue command, something like
> queue(MyQueue,,,,,MyAgi.php). Works great but I need the AGI to run
> when the agent's phone starts ringing.
> 
> 
> Strangely, I can't find anything real useful on this after searching
> Google, this list, various Asterisk forums etc.
> 
> 
> Is this supported? If not, is there some other maybe not so supported
> way to accomplish this?
> 
> 
> I get how I can just fire an AGI from the dial plan but once I leave
> control to the queue, I can't really do that, I don't think.
> 
> 
	The only way I really see to do that is to monitor events via AMI so
you can trigger the AGI when the phone starts to ring.


-- 
Telecomunicaciones Abiertas de México S.A. de C.V.
Carlos Chávez Prats
Director de Tecnología
+52-55-91169161 ext 2001

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